Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Smith

Frisco,Texas

Summary

Highly skilled and dedicated professional with a proven track record in providing exceptional care and support as a Certified Nurse Assistant. Demonstrated expertise in personal assistance and customer service roles. Committed to delivering outstanding service and achieving optimal results. Seeking to leverage my skills and experience to contribute to a reputable organization's success.

Overview

15
15
years of professional experience

Work History

Personal Shopper

Shipt
01.2020 - Current
  • Provide personalized shopping services to clients, ensuring accurate and timely delivery of their requested items
  • Maintain excellent customer relationships, consistently receiving positive feedback and high ratings
  • Efficiently manage orders, inventory, and delivery schedules to meet client expectations
  • Demonstrate strong organizational and time management skills to handle multiple tasks simultaneously.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Server

Chuy's Tex-Mex Restaurant
01.2019 - 01.2020
  • Delivered exceptional service ensuring a positive dining experience for guests
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Took and accurately recorded food and beverage orders, promptly serving them with attention to detail
  • Collaborated with team members to ensure smooth operations and timely service
  • Handled cash transactions and maintained a clean and organized work area.

Personal Assistant

Self-employed
01.2015 - 01.2018
  • Provided comprehensive personal assistance to two separate clients, managing their schedules, appointments, and travel arrangements
  • Handled various administrative tasks, including correspondence, document preparation, and organization
  • Conducted research and provided recommendations on various topics, ensuring efficient decision-making
  • Maintained confidentiality and professionalism while handling sensitive information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Remained alert to problems or health issues of clients and competently responded.
  • Planned activities to encourage movement, stretching and strength building.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Certified Nurse Assistant

Brookdale Living Center
01.2014 - 01.2016
  • Provided compassionate care to elderly residents, promoting their physical and emotional well-being
  • Assisted with daily activities, including bathing, dressing, and medication administration
  • Monitored and documented changes in residents' conditions, promptly reporting any concerns to the nursing staff
  • Fostered a supportive and comfortable environment, enhancing residents' quality of life.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Certified Nurse Assistant

Elk View General Hospital
05.2008 - 04.2014
  • Assisted medical staff in providing quality patient care, ensuring comfort and safety
  • Monitored vital signs, administered medications, and assisted with daily living activities
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans
  • Maintained accurate and detailed patient records, ensuring confidentiality and compliance.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

Education -

Hobart High School

Bachelor of Science - Nursing

University of Texas Arlington
Arlington
05.2025

Skills

  • Excellent interpersonal and communication skills, fostering positive relationships with clients and colleagues
  • Strong attention to detail, ensuring accuracy and precision in all tasks
  • Proficient in utilizing technology and various software applications
  • Corrective Actions
  • Information Management
  • Providing Feedback
  • Customer Relations
  • Guest Satisfaction
  • Merchandising Proficiency
  • Phone Systems
  • Standard Operating Procedures Understanding
  • Creative Solutions

Timeline

Personal Shopper

Shipt
01.2020 - Current

Server

Chuy's Tex-Mex Restaurant
01.2019 - 01.2020

Personal Assistant

Self-employed
01.2015 - 01.2018

Certified Nurse Assistant

Brookdale Living Center
01.2014 - 01.2016

Certified Nurse Assistant

Elk View General Hospital
05.2008 - 04.2014

Education -

Hobart High School

Bachelor of Science - Nursing

University of Texas Arlington

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Carrie Smith