Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Carrie Steger

Glenwood City, WI

Summary

Dynamic salon owner and lash artist with a proven track record at Fancy's Salon & Spa, excelling in financial management and customer service. Developed effective marketing strategies, enhancing client retention through personalized care and a loyalty program, resulting in increased bookings and referrals. Committed to maintaining high hygiene standards and operational excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

SalonOwner/Lash Artist

Fancy's Salon & Spa
05.2017 - Current
  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Maintained daily, monthly, and quarterly records of costs and revenue.
  • Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented a loyalty program to reward frequent customers, encouraging repeat business and word-of-mouth referrals.
  • Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
  • Oversaw daily salon operations and performed general salon tasks.
  • Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.

Cosmetologist/Lash Artist

Baldwin Beauty
06.2014 - 05.2017
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Developed loyal customer base through exceptional service and follow-up, contributing to increased salon bookings.
  • Enhanced client satisfaction with personalized skincare routines, leading to repeat business and referrals.

Education

Diploma - Cosmetology

Hastings Beauty School
Hastings, MN
05-2014

Diploma - Dental Assisting

Denver Dental Assisting Program
Denver, CO
03-1991

Skills

  • Extensions
  • Planning and execution
  • Skin care treatments
  • Appointment scheduling
  • Nail care services
  • Financial management
  • Creativity
  • Health and safety
  • Customer service

Certification

  • Certified Lash Artist, EBL
  • Aura Monaco Beam Light Trainer & Ambassador
  • Skindeep Pharmaceutical

Timeline

SalonOwner/Lash Artist

Fancy's Salon & Spa
05.2017 - Current

Cosmetologist/Lash Artist

Baldwin Beauty
06.2014 - 05.2017

Diploma - Cosmetology

Hastings Beauty School

Diploma - Dental Assisting

Denver Dental Assisting Program

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Carrie Steger