Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Tapia

Lancaster,CA

Summary

Dynamic professional with a proven track record in small business operations and customer relations at Sylvan Learning Centre. Expert in relationship building and client service, enhancing customer satisfaction through efficient processes. Skilled in verbal and written communication, fostering repeat business and referrals while ensuring exceptional service delivery.

Overview

28
28
years of professional experience

Work History

Owner/tutor

Sylvan Learning Centre
10.2013 - 01.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Cashier

Doublez
08.1999 - 05.2003

Took orders

Manager

McDonald's
02.1997 - 12.2002
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Cashier

Taco Bell
01.1999 - 08.1999

Took orders

Education

Bachelor Of Arts - Secondary Education

West Coast Baptist College
Lancaster, CA
05.2003

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service

Timeline

Owner/tutor

Sylvan Learning Centre
10.2013 - 01.2025

Cashier

Doublez
08.1999 - 05.2003

Cashier

Taco Bell
01.1999 - 08.1999

Manager

McDonald's
02.1997 - 12.2002

Bachelor Of Arts - Secondary Education

West Coast Baptist College
Carrie Tapia