Carrie Thompson
Niles
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Buchanan Community Schools
08.2022 - 06.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Administrative Assistant
First Presbyterian Church
02.2019 - 08.2022
- Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
- Ensured accuracy in all written communications from the director''s office through meticulous proofreading and editing practices.
- Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
- Improved communication within the department through timely distribution of meeting agendas, minutes, and reports.
- Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
- Facilitated smooth operations within the department by acting as a liaison between employees at various organizational levels including executives, peers, subordinates, vendors, and clients alike.
- Expedited decision-making processes for time-sensitive matters by providing the director with well-researched data and pertinent information.
- Supported the successful execution of projects by tracking progress, maintaining clear documentation, and reporting updates to the director.
- Fostered a professional atmosphere within the office through diligent organization, consistent punctuality, and adherence to established policies and procedures.
- Contributed to a positive work environment through exceptional interpersonal skills when interacting with colleagues and clients.
- Assisted in budget management by tracking expenses, processing invoices, and reconciling financial statements for accurate recordkeeping.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Maintained a high level of confidentiality when dealing with sensitive company information or handling personnel matters on behalf of the director.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
General Studies
Buchanan High School
Buchanan, MI06-1995
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Office management
- Professional communication
- Database entry
- Scheduling and calendar management
- Dedicated team player
- Excel spreadsheets
- Recordkeeping
- Verbal communication
- Data organization
- Deadline oriented
- Records management
- Filing and data archiving
- Professional and mature
- Invoice processing
- Documentation and reporting
- Relationship building
- Mail handling
- Calendar management
- Meticulous attention to detail
- Document management
- Data management
- Spreadsheets
- Prioritization
- Multi-line phone systems
- Resourceful
- Multi-line phone proficiency
- Records administration
- Complex Problem-solving
- Documentation and control
- Spreadsheet development
- Internal communications
- Internet research
- Workflow optimization
- Coordination
- Purchase orders organization
- Supervising staff
- Account reconciliation
- Program files maintenance
- Accounting support
- Mail distribution
- Inventory systems
Timeline
Administrative Assistant
Buchanan Community Schools
08.2022 - 06.2025
Administrative Assistant
First Presbyterian Church
02.2019 - 08.2022
General Studies
Buchanan High School
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