Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Thornton

Ocean Springs,MS

Summary

Dedicated and successful at long-term classroom management on behalf of teachers absent for extended periods. Decisive leader and analytical problem solver helps students develop to full potential. Consistently helping companies boost profits and performance with strategic approaches. Talented in building and driving improvements with excellent leadership skills. Goal driven and focused on providing professional service and support to every office visitor. Positive nature with excellent people skills.

Overview

19
19
years of professional experience

Work History

Home Childcare Provider

Self-employeed
07.2023 - Current
  • Maintained clean and organized living and play areas to promote child health and safety.
  • Built strong relationships with parents through effective communication about their child''s progress and needs.
  • Enhanced child development by implementing age-appropriate educational activities and playtime.

Front Desk/ Scheduler

Bienville Orthopedics Specialist
03.2022 - 06.2023
  • I am responsible for administering patients new and existing accounts
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests, while handling general administrative duties.

Substitute Teacher

Ocean Springs School District
08.2020 - 03.2022
  • Enforced classroom routines to keep students on schedule and operating at age appropriate levels
  • Provided notes and reports on school day activities to primary teacher.
  • Educated students in various subjects to provide seamless transition during absence of head teacher.

Substitute Teacher

Jackson County School District
08.2018 - 05.2020
  • Monitored children's safety and well-being
  • Enforced rules to teach good manners and maintain a safe environment
  • Read stories and played alphabet games to promote early literacy
  • Balanced schedules to promote optimal rest, play and educational periods.

Childcare Provider

Carrie's, Home Daycare
10.2014 - 06.2018
  • Sanitized surfaces, including toys and tables to maintain clean, safe environment
  • Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children
  • Organized and planned age-appropriate reading, crafts and music lessons
  • Kept records for production, inventory, income and expenses
  • Interviewed, trained, and supervised employees.

Receptionist

Forward Health Solutions
05.2012 - 09.2014
  • Scheduled and confirmed appointments
  • Answered and directed incoming calls using multi-line telephone system
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
  • Maintained daily calendars, set appointments with clients and planned daily office events
  • Processed payments and updated accounts to reflect balance changes
  • Oversaw office inventory by restocking supplies and submitting purchase orders.

Business Coordinator

Smiles by Bigelow and Tolbert
03.2008 - 04.2012
  • Enhanced team productivity by organizing regular meetings, setting clear goals, and providing necessary resources.
  • Verified, updated and entered patient information into system
  • Arranged documents for insurance claims
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current
  • Prepared new patient files and updated existing records with new personal, insurance and medical information
  • Coordinated office schedules for new patients, diagnostic assessments and procedures.
  • Delivered exceptional customer service by promptly addressing concerns, maintaining strong relationships with clients and vendors.

Cashier/Receptionist

Hattiesburg Clinic
06.2007 - 03.2008
  • Entered patient information into system, including insurance, demographics and health history
  • Called patients to confirm scheduled appointments and obtain additional details
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
  • Answered multi-line phone system and directed callers to requested personnel and departments
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Cashier

Corner Market
05.2005 - 06.2007
  • Operated cash register, collected payments and provided accurate change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Worked closely with front-end staff to assist customers
  • Trained new team members in cash register operation, stock procedures and customer service.

Education

High School Diploma -

Petal High School
Petal,MS
05.2007

Skills

  • Reliable and trustworthy
  • People skills
  • Multitasking
  • Communication
  • Bookkeeping
  • Planning and coordination
  • Data entry
  • Cash management

Timeline

Home Childcare Provider

Self-employeed
07.2023 - Current

Front Desk/ Scheduler

Bienville Orthopedics Specialist
03.2022 - 06.2023

Substitute Teacher

Ocean Springs School District
08.2020 - 03.2022

Substitute Teacher

Jackson County School District
08.2018 - 05.2020

Childcare Provider

Carrie's, Home Daycare
10.2014 - 06.2018

Receptionist

Forward Health Solutions
05.2012 - 09.2014

Business Coordinator

Smiles by Bigelow and Tolbert
03.2008 - 04.2012

Cashier/Receptionist

Hattiesburg Clinic
06.2007 - 03.2008

Cashier

Corner Market
05.2005 - 06.2007

High School Diploma -

Petal High School

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Carrie Thornton