Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Totherow

Gruetli-Laager,TN

Summary

Experienced professional with a history of improving client autonomy and community engagement at Exceptional Enterprises, Inc. Skilled in data entry with a focus on accuracy and efficiency. Recognized for reliability and punctuality in all tasks.

Overview

32
32
years of professional experience

Work History

RH-Community Integration Specialist

Exceptional Enterprises Inc.
Coalmont, Tennessee
11.2016 - Current
  • Supported residents in social and recreational activities to enhance engagement.
  • Documented resident progress and incidents in compliance with facility protocols.
  • Implemented individualized care plans to meet specific resident needs and preferences.
  • Participated in team meetings with other residential aides discussing resident care plans.
  • Developed positive relationships with residents by demonstrating respect for their needs and preferences.
  • Maintained accurate record of resident care services and reported any changes in condition to supervisor.
  • Assisted residents with daily living activities and personal care needs.
  • Administered medications according to established procedures and kept detailed records of medication administration.

POS Operator/Cook

Grundy County Board Of Education
Coalmont, Tennessee
08.2009 - 11.2016
  • Operated cash register, processing customer transactions efficiently.
  • Assisted customers with product inquiries and payment options.
  • Maintained clean and organized checkout area for safe operations.
  • Handled cash, credit, and electronic payments accurately.
  • Maintained cleanliness and organization of kitchen equipment and workstations.
  • Operated kitchen appliances and tools safely to ensure food quality.
  • Collaborated with team members to streamline food preparation processes.
  • Monitored inventory levels and reported shortages to management promptly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Accounting clerk/Receptionist

R.S. Andrews
Tucker, Georgia
01.1994 - 02.1997
  • Assisted with data entry into accounting software for transaction tracking.
  • Supported monthly reconciliation of accounts to ensure accuracy.
  • Maintained filing system for invoices and receipts for easy access.
  • Processed vendor invoices and ensured timely payments were made.
  • Communicated with clients regarding billing inquiries and payment statuses.
  • Processed invoices, payments, and statements in a timely manner.
  • Processed both outgoing and incoming payments and invoices.
  • Resolved customer inquiries regarding bills and payments.
  • Prepared bank deposits by compiling data from cashiers.
  • Managed multi-line phone system, directing calls to appropriate staff.
  • Maintained office supplies, tracking inventory and placing orders as needed.
  • Supported administrative tasks, including filing documents and data entry.
  • Processed incoming and outgoing mail, ensuring timely delivery and distribution.

Education

High School Diploma -

Grundy County High School
Coalmont, TN
06-1993

Skills

  • Individualized care planning
  • Medication administration
  • Resident documentation
  • Behavior management
  • Recreational facilitation
  • Client relationship management
  • Data entry and processing
  • Invoice management
  • Client communication

Timeline

RH-Community Integration Specialist

Exceptional Enterprises Inc.
11.2016 - Current

POS Operator/Cook

Grundy County Board Of Education
08.2009 - 11.2016

Accounting clerk/Receptionist

R.S. Andrews
01.1994 - 02.1997

High School Diploma -

Grundy County High School

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