Carrie Trepka
Troy,USA
Summary
Dynamic Talent Acquisition Manager with a proven track record at DaVita Dialysis, excelling in recruitment strategy and stakeholder engagement. Successfully led a team to enhance hiring efficiency, achieving significant improvements in candidate quality and time-to-hire. Adept at coaching and mentoring, driving performance metrics to meet organizational goals.
Overview
19
19
years of professional experience
Work History
Talent Acquisition Manager
DaVita Dialysis
03.2023 - Current
- Provide day-to-day management, ongoing education, support, inspiration, and coaching of talent acquisition partners, 12 direct reports who are responsible for all stages of the recruitment process (talent attraction to hire).
- Work closely with operational business partners (People Service Managers, Regional Operations Directors, Division Vice Presidents, Group Vice Presidents), and key stakeholders to partner on hiring need alignment and strategies to meet hiring objectives, including proactive communication on results and possible roadblocks impacting hiring performance.
- Establish and manage a cohesive talent acquisition team that excels at meeting business hiring targets; ensure effective, consistent attraction, and selection processes are in place, and operational business partners have appropriate talent acquisition support to fill high-impact roles.
- Manage, leverage, and challenge existing recruiting strategies, methods, and systems to generate a proactive and efficient approach to increasing application volume to meet hiring needs, while improving the quality of candidates, and time to hire.
- Lead the team to utilize our Applicant Tracking System (ATS) to the fullest extent.
- Monitor and track metrics to identify trends; redirect the team as appropriate to ensure the workload is managed to produce established goals.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Stay informed of trends and innovative recruiting techniques to attract and compete for top talent in the market.
- Collaborate with talent acquisition leadership to effectively manage pilot recruitment programs, leading to the successful rollout of programs designed to offer high-impact, simplified recruiting methods.
- Developed recruitment strategies to attract top talent across various departments.
Talent Acquisition Partner III
DaVita Dialysis
08.2021 - 03.2023
- High-volume, full life-cycle recruiting for clinical roles consisting of Registered Nurses, Charge Nurses, Clinical Coordinators, Registered Dietitians, and Social Workers.
- Provide service excellence for hiring managers and candidates.
- Create sourcing strategies for tough-to-fill areas and positions. Act as a consultative business partner with operational leaders and candidates.
- Developed and implemented recruitment strategies to attract top talent effectively.
- Analyzed data reports related to recruiting efforts such as time-to-fill metrics, cost per hire, offer acceptance rate.
- Train, mentor, and develop new teammates.
- Stakeholder Collaboration: Partner with senior leaders across Field, Atlas, and SBI, as well as People Services directors and vice presidents, to understand role requirements and align recruitment efforts with overall business objectives.
- Metrics and Reporting: Track and report on key recruitment metrics, providing regular updates to senior leadership and talent acquisition leadership on the status of searches, strategies, and overall talent acquisition effectiveness.
- Collaborated with hiring managers to define staffing needs and role requirements.
Store Manager
Starbucks Coffee Company
St. Louis, MO
10.2018 - 08.2021
- Manage a staff of 30 baristas, 5 hourly managers, and 1 salaried Assistant Store Manager.
- Multi-Unit Manager.
- Recruited, trained and supervised new employees.
- Hire and develop top talent for the company.
- Increased customer connection by 5 points, COSD by 2.6%, revenue by 4.1%, and managed CC to 51%.
- Managed daily store operations and ensured compliance with company policies.
- Trained and developed team members to deliver exceptional customer service.
- Implemented visual merchandising standards to enhance product presentation.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Senior Account Executive
VeloSource
St. Louis, MO
04.2017 - 10.2018
- Consulted Medical Directors, CEOs, CFOs, and Medical Administrators about the benefits of outsourcing their staffing search for Physicians, Physician Assistants, and Nurse Practitioners with VeloSource.
- Managed a portfolio of $450,000 in accounts of health care practitioners, which consisted of 1099 practitioners nationwide for groups and health systems.
- Analyzed market trends to provide insights for strategic planning and decision-making.
Multi-Unit Regional Trainer
Ross Dress for Less
07.2015 - 04.2017
- Managed four stores, representing $18 million in annual revenue.
- Hired, managed, and developed a staff of 60 to 100 associates over four stores.
- Problem-solved barriers to achieving operational goals.
- Facilitated three new store openings in the market.
- Exceeded sales revenue targets by 16% year over year.
- Focused on training and development for store managers and employees, for increased operation execution and compliance with new policies.
- Successfully trained and developed three shift managers to store managers.
- Mentored team leaders to enhance their coaching skills and knowledge.
Store Manager
Starbucks Coffee Company
Grand and Forest Park
04.2010 - 07.2015
- Trained and mentored baristas on service standards and product knowledge.
- Managed daily operations and staff scheduling for high-volume store.
- Implemented inventory management practices to optimize stock levels.
- Ensured compliance with health and safety regulations during store operations.
- Developed promotional displays to enhance customer engagement and sales.
- Resolved customer concerns promptly to maintain satisfaction and loyalty.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Planned special promotions or discounts based on market trends.
- Delegated work to staff, setting priorities and goals.
Operations Manager
Alevon
Nashville, TN
10.2008 - 04.2010
- Managed daily operations and ensured efficient workflow across departments.
- Developed and implemented standard operating procedures to enhance efficiency.
- Facilitated communication between departments to ensure smooth operations.
- Analyzed operational data to identify areas for improvement and optimization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Co-Owner
Cup Coffeehouse
Waterloo, IL
11.2006 - 10.2008
- Created, designed, and developed a business idea from scratch.
- Understood customer’s demand for a healthier option for food and coffee.
- Hired, trained, and developed staff to execute the business vision.
- Created and executed business operational budgets and plans.
Education
Some College (No Degree) -
Murray State University
Murray, KYSome College (No Degree) - Chiropractic
Logan College of Chiropractic
Chesterfield, MOSkills
- Recruitment strategy and marketing
- Talent sourcing and workforce planning
- Data-driven decision making
- Budget administration
- Coaching and mentoring
- Risk management
- Performance metrics
- Stakeholder engagement
- Project management
- Effective communication
- Employee training and development
- Change management
References
References available upon request.
Timeline
Talent Acquisition Manager
DaVita Dialysis
03.2023 - Current
Talent Acquisition Partner III
DaVita Dialysis
08.2021 - 03.2023
Store Manager
Starbucks Coffee Company
10.2018 - 08.2021
Senior Account Executive
VeloSource
04.2017 - 10.2018
Multi-Unit Regional Trainer
Ross Dress for Less
07.2015 - 04.2017
Store Manager
Starbucks Coffee Company
04.2010 - 07.2015
Operations Manager
Alevon
10.2008 - 04.2010
Co-Owner
Cup Coffeehouse
11.2006 - 10.2008
Some College (No Degree) -
Murray State University
Some College (No Degree) - Chiropractic
Logan College of Chiropractic
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