Summary
Overview
Work History
Education
Skills
Timeline
Generic

CARRIE UTECHT

Somerset,WI

Summary

Driven Process Improvement Manager and natural leader with solid background managing initiatives to enhance efficiency, reduce costs and improve service quality. Notable strengths include analytical problem-solving, project management, team leadership, personal management, communication skills, and providing solutions that include improved user interaction. Previous roles have involved identifying process bottlenecks and process failures, implementing solutions through repeatable processes and driving positive change within organizations.

Overview

24
24
years of professional experience

Work History

Business Process Improvement Manager

SMC
Somerset, WI
10.2022 - Current
  • Analyze cost savings associated with process improvement projects.
  • Develop key performance indicators to measure success of process improvement initiatives.
  • Work intimately with IT to determine solutions that automate manual tasks or streamline operations, and build repeatable processes with user ease focus.
  • Lead major cross-departmental initiatives to build efficiency across multiple sectors of the business.
  • Create anf implement procedures and Standard Work Instructions for processes and conduct classroom training.
  • Intimately involved with ERP use to determine where additional functionality is needed to meet continued business growth.
  • Facilitate kaizen events with cross-functional teams to identify and eliminate waste in production and business processes.
  • Evaluate existing processes to identify opportunities for cost savings and increased productivity.
  • Create standard work instructions for specific tasks and processes to ensure consistent quality standards are met.
  • Collaborate with stakeholders across departments to develop effective strategies that reduce cycle times while maintaining quality and regulatory standards.
  • Business Lead in ERP software upgrade.

Lean Leader

SMC
Somerset, WI
12.2018 - 10.2022
  • Developed and implemented lean initiatives to improve operational efficiency.
  • Identified areas of process improvement through value stream mapping and root cause analysis.
  • Facilitated Kaizen events with cross-functional teams to identify and eliminate waste in production processes.

Special Projects Supervisor

SMC
Somerset, WI
01.2008 - 12.2018
  • Supervised and coordinated special projects to ensure timely completion within budget constraints.
  • Ensured that project plans were in compliance with organizational standards and objectives.
  • Monitored team performance on special projects, identifying areas of improvement and providing feedback.
  • Provided guidance to the special projects team throughout all stages of the project life cycle.
  • Developed effective communication channels between various departments to ensure successful collaboration on special projects.
  • Coordinated resources across multiple departments for the successful execution of special projects tasks.
  • Participated in external and internal Audits.
  • Wrote Procedures and Standard Work Instructions.

Production Supervisor

SMC
Somerset, WI
01.2002 - 12.2007
  • Trained new staff on production processes and procedures.
  • Maintained accurate records of daily production activities.
  • Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
  • Conducted regular performance reviews for each employee to identify areas for improvement.
  • Resolved any conflicts between employees in a professional manner.
  • Performed regular quality checks throughout the production process to ensure customer specifications were met.

Shift Lead

SMC
Somerset, WI
01.2001 - 12.2001
  • Assisted in the training of new employees.
  • Monitored employee performance and provided feedback on areas for improvement.
  • Entered shift performance data into ERP System.

Education

Some College (No Degree) - Business Management

WITC
New Richmond, WI

Skills

  • Process Mapping
  • Lean Concepts
  • Workflow Optimization
  • Operational Excellence
  • Proficient in DELMIA Works ERP
  • Team leadership
  • ISO 13485 Certified Auditor
  • Microsoft Word, PowerPoint, and Excel
  • Able to work on multiple projects and prioritize tasks based on business need, risk, and impact to the business
  • Able to determine areas of risk and inefficiency
  • Work closely with IT for system solutions, from developing a concept through implementation

Timeline

Business Process Improvement Manager

SMC
10.2022 - Current

Lean Leader

SMC
12.2018 - 10.2022

Special Projects Supervisor

SMC
01.2008 - 12.2018

Production Supervisor

SMC
01.2002 - 12.2007

Shift Lead

SMC
01.2001 - 12.2001

Some College (No Degree) - Business Management

WITC

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CARRIE UTECHT