Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Velasquez

Crowley,TX

Summary

Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy. Experienced Inventory Auditor with background in conducting precise inventory counts, analyzing data discrepancies, and implementing corrective measures. Strengths include strong analytical abilities, precision in reporting, and knowledge of inventory management best practices. Noteworthy achievements include streamlining audit processes and contributing to loss prevention strategies, which led to improved operational efficiency.

Overview

21
21
years of professional experience

Work History

Dispatcher Route Corrdinator

Waste Management Company
Germantown, WI
05.2023 - 07.2024
  • Assigned drivers to appropriate routes based on customer needs.
  • Provided timely updates to customers regarding their orders or requests.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Resolved customer complaints related to service issues or delays.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Verified driver credentials prior to assigning them a route or task.
  • Ensured compliance with safety regulations and company policies.
  • Developed strategies for improving efficiency within the dispatch department.
  • Participated in team meetings discussing changes in procedures or processes.
  • Worked closely with transportation supervisor to dispatch and assign loads.

Inventory Auditor

Costco Wholesale Corp
Northridge, CA
03.2003 - 03.2023
  • Conducted physical inventories of products and materials, ensuring accuracy and completeness of the count.
  • Verified inventory records against actual stock on hand, reconciling discrepancies in a timely manner.
  • Performed cycle counts to verify accuracy of inventory records at regular intervals.
  • Updated information regarding inventory movements into computerized systems accurately and efficiently.
  • Ensured that all transactions are correctly recorded in the system in accordance with company policies and procedures.
  • Investigated variances between physical count results and established standards for accuracy of data entry.
  • Participated in periodic audits to validate the accuracy of the physical inventories conducted.
  • Collaborated with personnel from various departments to resolve issues related to inventory discrepancies.
  • Identified obsolete or excess stock items, recommending disposal or re-allocation as appropriate.
  • Reviewed invoices received from vendors against purchase orders prior to payment processing.
  • Physically counted inventory and updated information on the computer.
  • Received and dispatched shipments.
  • Worked closely with management to discuss external audit results and action plans.
  • Maintained confidentiality of company information obtained in audit assignments.

Education

High School Diploma -

Santa Clarita Christian
Canyon Country, CA
06-1993

Skills

  • Service Coordination
  • Customer Relations
  • Driver communication
  • Schedule Management
  • Dispatch Coordination
  • Database Management
  • Route Navigation
  • Adjusting routes
  • Dispatching procedures

Timeline

Dispatcher Route Corrdinator

Waste Management Company
05.2023 - 07.2024

Inventory Auditor

Costco Wholesale Corp
03.2003 - 03.2023

High School Diploma -

Santa Clarita Christian

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Carrie Velasquez