Carrie Wiley
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
23
23
years of professional experience
Work History
Payroll Specialist
Scott County Schools
2020.01 - Current
- Process semimonthly payroll for approximately 1900 certified and classified employees
- Maintained payroll information by collecting, calculating, and entering data into payroll system
- Process Monthly/Quarterly/Yearly Tax Reports
- Processed garnishments and communicated garnishment information to all parties
- Check employee files to ensure accuracy of pay information
- Conducted verifications of employment.
Personal Banker
WesBanco
2019.09 - 2020.01
- Assist in account openings
- Assist on the teller line
- Help with day to day operations of the branch
- Prepare weekly schedule for the branch.
Loan Servicing Specialist
WesBanco
2019.02 - 2019.09
- Process Payoff Requests
- Process & Report Fannie Mae Payments.
Loan Servicing Specialist
United Bank & Capital Trust
2017.02 - 2019.02
- Prepare Mortgage Releases for United Bank
- Track participation payments for Ball Homes
- Process draw requests
- Process rates – FHLB & MortgageBot
- Process & Report Fannie Mae Payments
- Prepare monthly remittance for Kentucky Home Life
- Prepare Mortgage verifications
- NSF payment reversals
- Quote payoffs for loans
- Document CIP & Beneficial Ownership information on the system for Loans
- Assist Compliance with monthly CIP audit
- Credit Reporting – correspond with Factual Data & Equifax.
Branch Manager
United Bank & Trust Co
2006.01 - 2017.02
- Responsible for scheduling and ensuring day to day operations run efficiently on the teller line as well in the customer service area
- Ensure that the teller line as well as customer service staff are properly trained in all aspects of their job
- Assist CSR in account openings
- Balance General Ledger Accounts on a monthly basis
- Process Non-Sufficient Funds report on a daily basis
- Process Safe Deposit Box Non-Post for 13 branch locations on a daily basis
- Hold monthly staff meetings
- Interview and Hire new staff
- Perform annual performance reviews.
Branch Manager
Whitaker Bank, N.A.
2001.09 - 2005.12
- Responsible for scheduling and ensuring day to day operations ran efficiently and branch was properly staffed
- Processed monthly reports
- Operated Teller drawer
- Opened new accounts
- Held monthly staff meetings.
Education
Associates - Business Management
Sullivan University
Lexington, KY10.2012
Skills
- Payroll Administration
- Meeting Deadlines
- Daily Payroll Activities
- Payroll Processing
- Telephone Etiquette
- Payroll Review
- Paperwork Processing
- Microsoft Applications
- Dependable and Adaptable
- Processing Garnishments
- E-Mail and Telephone Communication
- Time sheet review
References
References available upon request
Timeline
Payroll Specialist
Scott County Schools
2020.01 - Current
Personal Banker
WesBanco
2019.09 - 2020.01
Loan Servicing Specialist
WesBanco
2019.02 - 2019.09
Loan Servicing Specialist
United Bank & Capital Trust
2017.02 - 2019.02
Branch Manager
United Bank & Trust Co
2006.01 - 2017.02
Branch Manager
Whitaker Bank, N.A.
2001.09 - 2005.12
Associates - Business Management
Sullivan University
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