Carrie Wilson
Huntersville,NC
Summary
Results-driven professional with diverse experience in project engineering, mortgage lending, and branch management. Proven ability to lead cross-functional teams in developing innovative solutions, particularly in automated guided vehicle (AGV) systems. Strong expertise in mortgage loan origination and processing, committed to exceptional customer service and relationship management. Skilled in strategic planning and execution, with a track record of driving business growth and exceeding sales targets.
Overview
8
8
years of professional experience
Work History
Project Engineer
America In Motion
04.2023 - Current
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Led the design, development, and implementation of AGV systems for diverse industrial applications, ensuring alignment with client specifications and project timelines.
- Collaborated with cross-functional teams, including design, software, and manufacturing, to deliver innovative solutions that enhanced operational efficiency and productivity.
- Conducted feasibility studies and risk assessments to identify potential project challenges and develop mitigation strategies.
- Coordinated with clients to gather requirements, provide technical guidance, and present project updates, fostering strong customer relationships.
- Utilized CAD and simulation software to create detailed engineering designs and models, optimizing AGV performance and reliability.
- Analyzed data and performance metrics post-implementation to assess system effectiveness and identify areas for improvement.
Licensed Mortgage Loan Originator
Home Access Financial
04.2021 - 04.2023
- Expertly guided clients through mortgage application process, providing tailored loan solutions that meet their financial needs.
- Evaluated client creditworthiness and financial profiles to recommend appropriate loan products and terms.
- Developed and maintained strong relationships with real estate agents, builders, and financial professionals to generate referrals and expand client base.
- Conducted thorough market research to stay updated on industry trends, interest rates, and regulatory changes, ensuring compliance with federal and state lending laws.
- Collaborated with underwriters and processors to facilitate timely loan closings, ensuring smooth transaction experience for clients.
- Provided exceptional customer service throughout loan process, addressing client inquiries and concerns promptly and professionally.
- Achieved and consistently exceeded monthly sales targets, contributing to overall branch profitability.
Loan Processing Manager
Crosscountry Mortgage Inc
08.2019 - 04.2021
- Managed loan processing pipeline from application to closing, ensuring timely and accurate completion of all documentation.
- Reviewed loan applications and supporting documents for completeness, accuracy, and compliance with regulatory standards.
- Collaborated with underwriters, borrowers, and loan officers to gather necessary information and resolve any issues that arose during processing stage.
- Conducted thorough credit and financial analyses to assess borrower eligibility and recommend appropriate loan products.
- Maintained detailed records of each loan transaction, ensuring data integrity and confidentiality throughout process.
- Implemented process improvements that enhanced efficiency and reduced turnaround times, resulting in higher client satisfaction rates.
- Provided exceptional customer service by communicating effectively with clients and addressing inquiries regarding loan status and requirements.
Branch Manager
LGC Associates
06.2016 - 07.2019
- Led and managed daily operations of the staffing branch, overseeing a team of recruiters and support staff to achieve branch objectives.
- Developed and executed strategic plans to drive business growth, increasing client acquisition and retention through effective relationship management.
- Implemented robust recruitment strategies, resulting in a 30% increase in placements and a significant reduction in time-to-fill positions.
- Monitored financial performance, managed budgets, and ensured profitability through effective cost control and revenue generation strategies.
- Fostered a high-performance culture by providing coaching, training, and performance evaluations to team members, enhancing overall productivity.
- Established strong partnerships with clients to understand their staffing needs and deliver customized workforce solutions.
- Analyzed market trends and competitor activities to identify opportunities for business expansion and service improvement.
Education
Bachelor of Science -
University of Kentucky
Lexington, KY05-2016
Skills
- Project Management
- CAD & Simulation Software
- Data Analysis
- Risk Assessment
- Mortgage and Loan Processing
- Client Relationship Management
- Customer Service Excellence
- Cross-Functional Collaboration
- Strategic Planning
- Coaching & Leadership
- AGV Systems Development
- Regulatory Compliance
- Market Research
Timeline
Project Engineer
America In Motion
04.2023 - Current
Licensed Mortgage Loan Originator
Home Access Financial
04.2021 - 04.2023
Loan Processing Manager
Crosscountry Mortgage Inc
08.2019 - 04.2021
Branch Manager
LGC Associates
06.2016 - 07.2019
Bachelor of Science -
University of Kentucky
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