Carrie Wilt
Williamsport,PA
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management. Reliable and upbeat Team Leader successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
Work History
Health & Wellness Team Leader
Wegmans
10.2001 - Current
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Established staff schedules and assignments based on facility needs and equipment availability.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Implemented new working processes to deliver multiple improvements.
- Participated in cross-functional team-building activities.
- Cross-trained and provided back up for customer service managers.
- Positioned as go-to person for up to 8 staff members, troubleshooting complex administrative and training issues promptly.
- Initiated timely response to emails, voicemails and written correspondence.
- Partnered with managers to identify and capitalize on sales trends and brand initiatives.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Home & Entertaining Team Leader
Wegmans
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
Full Time CSTM Home & Entertaining
Wegmans
Part Time CSTM Health & Wellness
Wegmans
Part Time CSTM Receiving
Wegmans
Part Time CSTM Bakeshop
Wegmans
Part Time CSTM Coffee Shop
Wegmans
Part Time Cashier
Wegmans
10.2001 - 01.2003
Education
High School Diploma - General Studies
Williamsport Area Senior High School
Williamsport, PA06.2003
Skills
- Overseeing Daily Activities
- Work Planning and Prioritization
- Teamwork and Collaboration
- Verbal and Written Communication
- Staff Training
- Attention to Detail
- Revenue Growth
- Performance Evaluations
- Inventory Accuracy
- Effective Customer Service
- People Management
- Leading Employees
- Personnel Scheduling
Timeline
Health & Wellness Team Leader
Wegmans
10.2001 - Current
Part Time Cashier
Wegmans
10.2001 - 01.2003
Home & Entertaining Team Leader
Wegmans
Full Time CSTM Home & Entertaining
Wegmans
Part Time CSTM Health & Wellness
Wegmans
Part Time CSTM Receiving
Wegmans
Part Time CSTM Bakeshop
Wegmans
Part Time CSTM Coffee Shop
Wegmans
High School Diploma - General Studies
Williamsport Area Senior High School
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