Carrie Winland

As a Patient Account Representative,

I performed billing and account follow-up, appealed denials and reviewed contracts to ensure claims are billed timely and accurately Reported all unbilled claim information and issues that may delay billing to Management to ensure there is no adverse effect on Hospital Cash Collections or Accounts Receivable. Pprocessed correspondence and phone inquiries from patients, payers or any other third party in a timely and professional manner. Resolves accounts by contacting third party payer organizations or patients to facilitate timely payments. Follows up on unpaid, denied, and all payment variances for account resolution. Resolves credit balances that are due to patient and payers. Ensure all accounts are resolved in a compliant manner and according to all rules and regulations.

Worked on various close out projects for Lifeguard insurance termination at Lucille Packard Children's Hospital , Stanford Medical and San Jose Medical group. Recouping payments and appealing denials , follow up of denials and collection of claims

Auditing Patient Accounts. Solving discrepancies of patient payment