Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Carrie A. Copner

Carrie A. Copner

Wenatchee,United States

Summary

To use my diverse skills and abilities to obtain a position at Costco.

Offering over 30 years of experience in retail environments, including recent work as a Fulfillment Associate . Willing to take on any task to meet customer or business needs and dedicated to maximizing efficiency and store revenue. Excellent work ethic, organized nature and skilled planning expertise.

Overview

19
19
years of professional experience

Work History

Fulfillment Specialist

Macys
E. Wenatchee , WA
09.2018 - Current
  • Promoted from temporary hire to full time team member after busy Christmas season. Trained in many areas of support and sales team.
  • Managed, motivated and monitored team of 6+ associates every shift.
  • Operated frequency scanners to track shipment progression and input data into shipping system.
  • Drove customer satisfaction by successfully completing all returns within 24 hour timeframe from receipt in fulfillment department.
  • Entered package information into company's computer system.
  • Picked and packed order items.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Prepared and checked outbound shipments for accuracy.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Nanny

Tawnee Agnew, E. Wenatchee
Washington, WA
03.2016 - 09.2018
  • Providing exceptional care for a toddler
  • Consistently receiving outstanding feedback from parents and child

Retail Department Manager

Craft Warehouse
Wenatchee, USA
03.2014 - 03.2016
  • Designed beautiful floral arrangements and displays .
  • Stocked inventory
  • Promoted to assistant manager.
  • Responsible for closing and opening store. Opened store. Opened safe in mornings and set up several cash registers. Managed employees . Counted tills out at closing . Secured cash in safe. Secured building.
  • Won design awards for my floral displays.

Waitress

B.C. MacDonalds
Chelan, United States
06.2010 - 02.2014
  • Served as a successful server at a very busy food/bar establishment during the tourist season
  • Managed high volume of customers
  • Accurately entered orders into computer system for transmittal to kitchen staff
  • Overall responsibility of ensuring that patrons had an exceptional, and friendly dining experience
  • Possessing statistical and analytical knowledge utilizing mathmatical proficiency
  • Excellent customer service skills
  • Possesing a validated food handlers card and a AACEA card certified by the Washington Liquor Control Board MAST program
  • Responsible for independently following restaurant opening and closing procedures when needed
  • Also processed guest arrivals and departures for adjoining hotel
  • Promoted positive guest relations to all individuals approaching front desk
  • Referred services and requests for information.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

USPS Sub-Contractor

USPS Rural, Verla Johnson
Rock Island, USA
04.2009 - 04.2010
  • Passed extensive federal background check
  • Sorted and bundled mail for transportation and delivery on an established rural route
  • Diligently and promptly delivered mail to residences
  • Collected mail for safe return to post office
  • Used PDA for securing certified mail and delivery.

Assistant Floral Manager

Craft Warehouse
Wenatchee, Washington, United States
09.2003 - 07.2009
  • Recognized by management for my innovative ideas and efficiency
  • I was promoted from an entry level position to assistant manager
  • Used computer technology and PDA for purchasing inventory from online suppliers, worked in receiving, stocking, and inventory
  • Maintained product data base
  • Created artistic displays and design
  • Formulated layout deign and created descriptive ad signs and fliers
  • Trained and managed other employees
  • Worked in office setting
  • Efficient on computer, fax machine, copy machine, 10-key, multi-line phone
  • Excellent customer service skills

Education

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Wenatchee Valley College
2009

Skills

  • 30 plus years experience in retail, customer service, restaurant, and hospitality industry
  • Customer Order Fulfillment
  • Customer Experience
  • Product Signage and Labeling
  • Product Location
  • RF Scanning Devices
  • Order Picking and Processing
  • Stocking and Replenishing
  • Workload Priorities
  • Pick Lists
  • Order Fulfillment Procedures
  • Teamwork Skills
  • Effective Listening and Communication
  • POS Systems
  • Microsoft Excel
  • Customer Satisfaction
  • Handheld Scanners
  • Team Meetings
  • Data Input
  • Credit Card Transaction Processing
  • Cash Register Operation
  • Bagging Items
  • Product Packaging
  • Accurate Order Fulfillment

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Fulfillment Specialist

Macys
09.2018 - Current

Nanny

Tawnee Agnew, E. Wenatchee
03.2016 - 09.2018

Retail Department Manager

Craft Warehouse
03.2014 - 03.2016

Waitress

B.C. MacDonalds
06.2010 - 02.2014

USPS Sub-Contractor

USPS Rural, Verla Johnson
04.2009 - 04.2010

Assistant Floral Manager

Craft Warehouse
09.2003 - 07.2009

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Wenatchee Valley College

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Carrie A. Copner