Carrie A. Hughes
Easley,SC
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Piedmont Arthritis Clinic
08.2009 - Current
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Managed over 40 calls per day.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Performed research to collect and record industry data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Created and maintained databases to track and record customer data.
Certified Medical Assistant
Saint Francis Healthcare System
08.2000 - 08.2009
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified patient insurance coverage and collected required co-payments.
Education
Bachelor of Arts - Business, Health Science
USC Update
Spartanburg, SCAssociate of Science - CCMA, CMA, Radiation Technology
Greenville Technical College
Greenville, SCSkills
- CRM Software
- Report Analysis
- Program File Distribution
- Internal Communications
- Customer and Client Relations
- Records Management Systems
- Calendar Management
- Cash Deposit Preparation
- Schedule Management
- Clerical Support
- Medical Terminology
- Closing and Contract Negotiations
- Data Entry Documentation
- Records Management
Certification
- Certified Administrative and Clinical Medical Assistant
- Licensed Radiologist
- CPR BLS Certified
- Certification AutoCAD
Timeline
Administrative Assistant
Piedmont Arthritis Clinic
08.2009 - Current
Certified Medical Assistant
Saint Francis Healthcare System
08.2000 - 08.2009
Bachelor of Arts - Business, Health Science
USC Update
Associate of Science - CCMA, CMA, Radiation Technology
Greenville Technical College
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