Carrie Ann Berg

• Arriving timely for my shift(s) regarding Opening/Closing the stand while remaining capable of following health department procedures and maintaining a clean productive environment with no conflict
• While on shift my duties include promoting my shift(s) through various social media outlets and staying consistent while influencing customers to support company sales during any and all scheduled/covered shifts
• Completed successful daily cash audits to correctly balance drawers at end of shifts.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Biweekly it is my duty to document all current inventory, including ordering required/necessary products for the company to efficiently function, providing support to the company revenue but also improving individual sales and business relationship consistency
• The days following the order request I prepare for the arrival of that shipment
• During this short timeline it is my duty to deep clean and sanitize all fridges associated with the shipment and begin rotating All-dairy product determined by expiration dates and further remaining very attentive to the product condition overview, along with cleaning any/all product spaces associated with the upcoming shipment, (for example; syrup bottles, and racks, powder containers and shelves, coffee grinder and sauce/squeeze containers.) Once the shipment arrives I must multi-task in order to stay consistent when receiving/performing customer orders, while receiving the full order
• During this time I must document all products associated with the shipment and inform my employer if There are any products missing
• After communicating via regarding the shipment I must put all products away, prioritizing dairy products while staying conscious of the rotation policy
• Usually when the shipment arrives I like to rotate all the dairy products accordingly, providing a smoother process while multitasking with customers and remaining efficient
• It is also my job to obtain any customer requests, complaints or concerns and relay that information directly to my employer for overview
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Monitored supply levels at counter and maintained customer areas to meet typical demands.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Reason for leaving: After a couple years in this service industry I have decided to pursue different career path opportunities and focus on my education relative to other professions. I left in late may after submitting my two week notice and have been studying mixology in the meantime.

• Transitioning into a new work environment and efficiently acquiring additional experience
• During my employment at this location I have learned how to; gauge customer interests and really practice on my upselling techniques, at this stand daily goals include upselling products and relative media outlets
• Maintained above average sales goals and continue to promote my schedule on/off the clock
• Recommended products based on solid understanding of individual customer needs and preferences.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Monitored supply levels at counter and maintained customer areas to meet typical demands.
• Created a mutual understanding of beneficiaries attributed towards sales marketing and promotions
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.
• Learned special recipe items and seasonal offerings to best meet customer needs.
• Promoted additional items with beverages, increasing store sales.

Reason for leaving: After much consideration I've decided to submit a two month notice (60 day(s) notice) regarding my statement for leaving the company. I have expressed my experience with safety issues within the company/management along with the location itself and have decided to withdraw from working for the company. I do not wish to leave on bad terms with my employer and plan on sustaining a positive/productive work environment while I remain employed for the company.

• Working in a space constricting environment, while properly maintaining a small holding tank and pump, providing fast paced service, I worked very closely with my supervisor, stocking, taking inventory, submitting orders, contacting business partners/administrations to place or dispute orders for products and payment
• During this time I learned how to preserve Limited resources like water, rags and cleaning products while keeping my workstation and others clean
• Operated espresso machines and commercial coffee brewers to create beverages.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Along with remaining consistent with my media expertise and engaging with customers when promoting (product) on social media platforms, on and off the clock, I Maintained regular and consistent attendance and punctuality.
• Partook in successful Completed daily cash audits to correctly balance drawers at end of shifts.
• Monitored supply levels at counter and maintained customer areas to meet typical demands. while multitasking the POS system to accurately enter orders and process payments.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Completed successful daily cash audits to correctly balance drawers at end of shifts.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Reason for Leaving: After a couple months working for this employer I decided I had enough experience to apply to a closer location since my commute was over two hours and personally did not want to continue to work at a location so far away while working shifts that directly conflicted with my sleep schedule. I put my two weeks in at the end of the year and left on good terms with my employer.