Self-motivated professional with strong organizational skills. Proven ability to enhance operational efficiency and maintain high attention to detail in assembly and dispatch roles.
Overview
31
31
years of professional experience
Work History
Assembly Line Worker
Aclara
Somersworth, New Hampshire
04.2018 - 01.2020
Started as a builder of electrical meters, which included assembly, labeling, match point 1, and calibrating for accuracy. I was promoted to packer/inspector, which included powering up each meter for testing, and then packaging for shipment.
Dispatch Coordinator
Lamprey energy
North Hampton, New Hampshire
09.2012 - 01.2018
Responsible for the day-to-day operations of service technicians.
Responsible for scheduling service and installations daily
Recording service technicians time to submit to payroll
Processing all paperwork generated by the technicians
taking phone calls from customers.
Maintained a centralized list of pending work
Create Installation job folders
Act as a liaison between technicians and warehouse manager for part requests
Data Entry
Pass on sales leads from technicians to the sales department
notify 24-hour call service of schedule and changes as needed.
make daily reminder calls to customers about scheduled calls
Service Dispatcher
Eastern Propane and Oil
Rochester, New Hampshire
12.1999 - 09.2012
Customer and service technician relations
Dispatching calls to technicians
GPS tracking
Data Entry
Pricing and billing of parts
Problem solving and customer credits
Service contract reminder mailings
Seasonal Start-Up mailing
Organize propane tank installation for the Rochester Fair
Contacted customers to schedule work
Data Entry
Westaff Services
Dover, New Hampshire
06.1996 - 12.1999
Westaff Services/Liberty Mutual Portsmouth, NH
Data Entry
Proofing Policies
Office duties/filing
Support sales staff
mail duties; sorting and sending
Office Administrative Assistant
Robbins Auto Parts
Dover, New Hampshire
04.1991 - 06.1996
Convenience Store Clerk
Hardees Market and Deli
Somersworth, New Hampshire
05.1989 - 04.1991
Education
Thompson Valley High School
Loveland, CO
Larimer County Vo-tech
Fort Collins, CO
Skills
Self-motivated, organized, and self-motivated individual
Detail-oriented and efficient, with the ability to communicate with all levels of personnel, while maintaining an upbeat and friendly attitude