Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Carrie E Manning

Clayton,GA

Summary

Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.

Overview

11
11
years of professional experience

Work History

Administrator transitioned to Contracts By Carrie LLC: Sol Owner: Contracting Jobs for Colorado Realtors

Mountain Connect
11.2017 - Current
  • Transaction Coordinating for five Keller Williams Agents; duties included contacting all parties involved in transaction including; lenders, title companies, inspection and appraisal groups, buyer, seller, and agents
  • Input data into compliance loops and verify compliance with deadlines and due dates for contracts
  • Update and maintain relationships with active and non-active lead generation
  • Coordinate transactions for new listings and purchases.

Case Manager

Avita Community Partners
10.2022 - 01.2024
  • Provided care and resource coordinating for local low socio-economic families.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.

Aftermarket Support

Novatec Wheels USA
08.2020 - 10.2022
  • Provide support, technical and service for existing Novatec customers
  • Investigate and research new product, internal mechanics, parts, and care
  • Maintain accounting, ordering, and shipping of small parts and warranty claims.
  • Enhanced client satisfaction by providing personalized support and resource management.

Oil change, to Service Admin to Ford Service Writer

Duvall Automotive
12.2019 - 07.2020
  • Responsible for all Ford related service writing of Warranty and Non Warranty Repair work
  • Relay information from each mechanic to the relevant parties
  • Coordinate, order, and finalize all work orders, part orders, and billing of all ford related work orders
  • Maintain warranty practice and standards of service per Ford and Duvall guidelines
  • Organize, document, and follow up on multiple employees, technicians, customers, management, and parts positions for effective and convenient service.

Assistant Branch Manager

US Bank Breckenridge
06.2016 - 11.2017
  • Maintain current and future customer interactions and documents in compliance with federal regulation
  • Schedule and maintain hours for full and part-time employees
  • Open, close, and service current and prospective customers
  • Originate and maintain loan production in branch
  • Work closely with our district's Operations specialists to ensure accuracy and federal compliance of all day-to-day transactions.

Office Manager

Doug Berg Insurance Agency (formerly Cookie Johnson Insurance Agency-Farmers Insurance)
07.2013 - 08.2015
  • Maintain current and future customer relations, including high levels of customer and policy service for over an over 500 policy book of business
  • Write, Renew, and Sell: Commercial, Personal, Life, and Specialty Insurance, outside lines, professional and management insurance Policies
  • Schedule and hold face-to-face sales and renewal meetings
  • Market the agency and products, including cold calls and walkabouts
  • Attend and participate in county, district, and Western Territory training conferences.

Education

Masters of Social Work - Social Work

University of Kentucky
Lexington, KY
12.2024

Bachelors of Science - Dietetics

University of Northern Colorado
05.2011

EMT-B and EMT-IV -

Colorado Mountain College
08.2012

Skills

  • Proficient in Microsoft to include,Word, Excel, PowerPoint, Google docs, Google Sheets, and Carelogic
  • Customer Service and Interpersonal Communication
  • Attention to detail
  • Adaptability
  • Active listening
  • Documentation And Reporting

Accomplishments

Achieved Best of Summit County Award Holiday Season 2014-2015, "Most likely to make you feel at home Award".


Volunteer experience

River Pointe Rabun Community Church

Additional Information

I am a creative outside-the-box thinker who appreciates and understands regulations and guidelines. I have a strong passion for using creativity to help improve the lives of vulnerable populations while maintaining professionalism and strick adherence to protocol.

Timeline

Case Manager

Avita Community Partners
10.2022 - 01.2024

Aftermarket Support

Novatec Wheels USA
08.2020 - 10.2022

Oil change, to Service Admin to Ford Service Writer

Duvall Automotive
12.2019 - 07.2020

Administrator transitioned to Contracts By Carrie LLC: Sol Owner: Contracting Jobs for Colorado Realtors

Mountain Connect
11.2017 - Current

Assistant Branch Manager

US Bank Breckenridge
06.2016 - 11.2017

Office Manager

Doug Berg Insurance Agency (formerly Cookie Johnson Insurance Agency-Farmers Insurance)
07.2013 - 08.2015

Masters of Social Work - Social Work

University of Kentucky

Bachelors of Science - Dietetics

University of Northern Colorado

EMT-B and EMT-IV -

Colorado Mountain College
Carrie E Manning