Carrie Anne Isaacs
Shawnee,OK
Summary
Goal-focused Manager driven to exceed revenue objectives and drive business growth. Excellent networking and lead development skills. Dedicated to providing innovative, effective business plans.
Overview
19
19
years of professional experience
Work History
Regional Business Development Manager and Branch Manager
USA Lending Group Inc
Austin, TX
12.2013 - 06.2021
- Analyzed competitors; collecting data and using information to adjust market placement through creation of new line of loan programs, and increasing number of loans sold by 43%
- Handled operations of office; including opening and closing of branch, regular team meetings, and trainings for staff
- Developed and sustained business and client relationships; scheduling appointments with potential business prospects; boosting client satisfaction, and driving referrals up by 50%
- Built collaborative internal and external relationships to provide top quality client advice and service; developing network and ensuring seamless experience
- Performed personnel management; recruiting, hiring and terminating employees; and building training program for new hires to ensure positive relationships within team and with customers, and better upselling ability.
General Manager
Sonic
Oklahoma City, OK
11.2006 - 10.2011
- Took care of all restaurant operations; holding responsible for employee recruiting, training, as well as hiring
- Managed payroll and all financial aspects of restaurant; making sure employees were paid correct amounts and paid on time, and that monthly budgets were not exceeded
- Oversaw inventory; making sure minimums were met, ordering all supplies, and making sure that they were unpacked and stored correctly
- Instructed staff of 32 on corporate rules and regulations and state and local codes; ensuring they were implemented and adhered to
- Monitored compliance documentation; making sure that all company licenses and certificates were obtained on time and kept up to date.
Office Manager
Planned Parenthood
Midwest City, OK
01.2002 - 10.2006
- Followed HIPPA guidelines and regulations; being careful to practice and maintain all; protecting patient health information
- Performed all scheduling functions for doctors, interns, and employees; making sure there were no overlaps, double-bookings, or mistakes in availability
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Ordered, stocked, and distributed all medications ordered by doctor; ensuring substantial amounts of all supplies were always readily available
- Handled clinic business operations; answering phone calls, scheduling appointments, and filing insurance claims, for roster of around 150 patients.
Education
Bachelor of Science - Business Administration And Management
American InterContinental University
Buckhead, GA05-2005
Associate of Science - Business Administration
American InterContinental University
Buckhead, GA05-2003
Skills
- Business Development and Planning
- Effective Communication
- Openness
- Emotional Intelligence
- Organization
- Ability to Delegate
- Problem Solving
- Decision-making
- Professional Development
- Account Management
- Time Management
- Client Services
- Negotiation
- Recruiting
- Leadership
- Mentoring
Education Certifications
- Associate Degree in Business Administration, American InterContinental University Online
- Bachelor Degree in Business Administration, American InterContinental University Online
Volunteer Experience
- Thunderbird Youth Academy: Mentor for trouble teens 10+ years
- Advocate for The Elderly and Hispanic Women 6+ years
- Hosted Foreign exchange students for 3 years
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Regional Business Development Manager and Branch Manager
USA Lending Group Inc
12.2013 - 06.2021
General Manager
Sonic
11.2006 - 10.2011
Office Manager
Planned Parenthood
01.2002 - 10.2006
Bachelor of Science - Business Administration And Management
American InterContinental University
Associate of Science - Business Administration
American InterContinental University
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