Carrie L. Neal
Summary
Reliable employee seeking CASEWORKER, Domestic Relations Office position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Parole Officer II
Texas Department of Criminal Justice
07.2019 - Current
- Work with people who have been released from prison to make sure they are following the conditions of their parole
- Meet with the clients to discuss their progress and make sure they continue to follow the rules
- Check in with their families and visit their place of residence or their job
- Monitor ex-inmates for behavior, but also help them to re-enter society by providing information about resources such as job training or substance abuse counseling
- Assist parolees in securing housing
- Ensure that any mental health needs are being met for the parolee, and they may oversee drug testing and electronic monitoring.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Arranged substance abuse rehabilitation for offenders.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
- Performed routine home inspections and drug tests for offenders on parole.
Juvenile Residential Officer
Dallas County Juvenile
02.2019 - 07.2019
- Provides professional casework, supervision, counseling and services in the rehabilitation of youthful offenders who have been committed to the custody of various divisions within the Juvenile Department
- Provides direct supervision to youths in a 24-hour residential facility to ensure the health, safety and welfare of each youth is following departmental policies and procedures and all applicable standards
- Provides individual and group counseling to all youths to promote and increase personal awareness of responsibilities and alternatives
- Makes critical and sound judgement and decisions during crisis or potentially dangerous situations, only in the absence of the supervisor informs supervisor of problems or situations encountered and actions taken and documents actions
- Disciplines youths by enforcing the rules of the facility, documents behavior and other specific information and forwards to appropriate personnel
- Restrains, chases and or carries unruly youths
- Conducts inspections, rounds and drills which includes room checks and physical searches of youths
- Transports youths to and from appointments
- Coordinates and provides daily educational and entertaining program activities
- Performs other duties as assigned.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Client Advocate
Safe Haven of Tarrant County
07.2017 - 02.2019
- Assists residents of the Emergency Shelter and answers Hotline for shelter and/or information
- Answers Crisis Hotline, assesses caller's needs, determines eligibility for shelter admission, or makes appropriate referral
- Provides or arranges emergency transportation for incoming clients
- Provides or arranges transportation allowing clients access to community services
- Completes intake procedures for each client, arranges for immediate needs of family
- Provides crisis intervention counseling for shelter residents
- Completes exit procedures for each client
- Maintain confidentiality of all communication regarding clients, agency and staff
- Screens people coming to agency entrances to determine eligibility for entering shelter.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Identified service gaps and located needed housing and work placement resources for individuals.
- Carried out day-day-day duties accurately and efficiently.
Bus Driver
Birdville I.S.D
05.2017 - 07.2018
- Transported students to and from school, field trips, and other extra-curricular activities.
CHILD CARE PROVIDER
Carrie's EduCARE
09.2014 - 06.2017
- OWNWER
- Nurture and care for children while parents are at work or school
- Supervise older children before and after school
- Provide nutritious meals
- Wipe hands and mouth before and after meals
- Perform good hand-washing techniques for disease and infection control
- Organize activities and implement curricula that stimulate children's physical, emotional, intellectual, and social growth
- Bathe, dress, and feed children
- Wash clothes and clean rooms
- Prepare bottles and change diapers
- Ensure children have adequate supplies from home, such as diaper cream and diapers
- Prepare children for school
- Provide for a child's basic needs
- Comfort children when they are crying
- Determine cause of distress
- Report behavior to parents each day
- Schedule conferences to discuss a child's needs
- Make suggestions for things parents can work on at home
- Recruit parent volunteers to work with the children and participate in administrativedecisions and program planning
- Prepare daily and long-term schedules of activities
- Supervise children while they are playing outside or on a playground
- Take children on field trips.
FOSTER CARE PARENT
All Church Home Foster Agency
10.2014 - 12.2015
- Provide care and supervision to meet the child's needs and to cooperate with the agency and other community resources in achieving the objectives; Respect the confidentiality of information concerning the child and his/her biological family;
- Accept and support the biological parents of the child and to assist and cooperate in visits between the child and his/her family;
- Share with the agency all information about the child's progress or difficulties in his/her daily living, health or adjustment to the home, school or community;
- Encourage and supervise school attendance, participate in teacher conferences, and keep the child's caseworker updated regarding any special educational needs;
- Attend to the regular and/or special medical, optical and dental needs of the foster child; Encourage and promote the child's participation/involvement in his/her religious/spiritual and cultural beliefs;
- Have a plan acceptable to the agency for the provision of care and supervision of the child by a competent person whenever the foster parent is absent from the home; Keep school and achievement records of the child, including photographs, and to present this material to the agency when the child is discharged; Recognize the agency's legal rights regarding the child and its final responsibility for placement and other major decisions affecting the child;
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
DISPATCHER
Fort Worth ISD
10.2013 - 09.2014
- Provides professional casework, supervision, counseling and services in the rehabilitation of youthful offenders who have been committed to the custody of various divisions within the Juvenile Department
- Provides direct supervision to youths in a 24-hour residential facility to ensure the health, safety and welfare of each youth is following departmental policies and procedures and all applicable standards
- Provides individual and group counseling to all youths to promote and increase personal awareness of responsibilities and alternatives
- Makes critical and sound judgement and decisions during crisis or potentially dangerous situations, only in the absence of the supervisor informs supervisor of problems or situations encountered and actions taken and documents actions
- Disciplines youths by enforcing the rules of the facility, documents behavior and other specific information and forwards to appropriate personnel
- Restrains, chases and or carries unruly youths
- Conducts inspections, rounds and drills which includes room checks and physical searches of youths
- Transports youths to and from appointments
- Coordinates and provides daily educational and entertaining program activities
- Performs other duties as assigned.
TEAM LEADER
Fort Worth ISD
06.2008 - 10.2013
- Lead a team of 25-35 bus drivers
- Collect data and reports from bus drivers
- Maintain a correspondence between the drivers and office personnel
- Currently leading 35 employees, maintaining all policy and procedures
- Input and maintain accurate student counts for state mandate records
- Inspect all buses making sure they follow policy and procedures
- Check employee's driver licenses, medical cards and certifications for required current status
- Transport students to and from school.
BUS DRIVER Fort worth ISD
03.2006 - 06.2008
- Transport students to and from school, field trips, and other extra-curricular activities.
Education
Applied Behavioral Science
Ashford University
2018
Associates Degree - Development, Transfer
Tarrant County College
2014
undefined
Vogue College
2006
Skills
- Manager, Shift Supervisor, CLASS B CDL, Two-way Radio, Versa-Tran Field trips, Child Care
- State and Federal Laws FWISD, Type 30wpm, Ten Key by touch, copier, and computer software used, kronos (Power Point, Microsoft Word, Windows 98, 2000, XP, ME), Dispatch, CPI Certified Instructor, Coordinator for annual In-Service “Handling with care techniques, including takedowns, chasing and restraining youth” as outlined in the Texas Juvenile Justice Department (TJJD) requirement Red Cross First Aid/CPR certification, PREA and Ethics
- Professional Relationships
- Critical Thinking
- Active Listening
- Drug Test Supervision
- Parole Board Hearings
- Complex Problem-Solving
- Assessment Tools
- Community Service Programs
- Intake Interview
- Home Visits
- Supervised Visitation
- Urinalysis Testing
- Progress Reports
- Compliance Observance
- Intervention Strategies
- Community Resource Information
- Data Entry
- Community Organization
- Client Documentation
- Crisis Communications
- Alcohol and Substance Abuse
- Inmate Interviews
- Case Report Writing
Timeline
Parole Officer II
Texas Department of Criminal Justice
07.2019 - Current
Juvenile Residential Officer
Dallas County Juvenile
02.2019 - 07.2019
Client Advocate
Safe Haven of Tarrant County
07.2017 - 02.2019
Bus Driver
Birdville I.S.D
05.2017 - 07.2018
FOSTER CARE PARENT
All Church Home Foster Agency
10.2014 - 12.2015
CHILD CARE PROVIDER
Carrie's EduCARE
09.2014 - 06.2017
DISPATCHER
Fort Worth ISD
10.2013 - 09.2014
TEAM LEADER
Fort Worth ISD
06.2008 - 10.2013
BUS DRIVER Fort worth ISD
03.2006 - 06.2008
Applied Behavioral Science
Ashford University
Associates Degree - Development, Transfer
Tarrant County College
undefined
Vogue College