Summary
Overview
Work History
Education
Skills
Certification
Professionalreferences
Timeline
Generic

Carrie Michelle Meyer

Tempe ,AZ

Summary

Arts and culture professional with extensive experience in
the implementation, coordination, and operation of customer service, art gallery education, venue programming for art centers, museums and festivals with notable understanding in contracting, financial tracking, and managing staff and volunteers at organized cultural events.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Program & Facility Assistant

Pyle Adult Recreation Center
05.2023 - Current
  • Provide excellent customer service to Tempe community members registering for classes and activities
  • Assist manager in all aspects of business operations; taking payment for classes, reservations, and licenses; maintaining filing systems; tracking financials and other duties as needed
  • Contribute to a positive work environment with strong interpersonal skills and proactive teamwork attitude
  • Greet guests in with friendliness and professionalism
  • Work closely with management to provide effective assistance for specific aspects of business operations
  • Strengthen client relationships through consistent follow-up communication and efficient problem resolution
  • Demonstrate adaptability by quickly mastering new software applications for various tasks
  • Increase efficiency by implementing new processes and providing administrative support to management

Event Coordinator II

Project Employees Recreation Association
12.2021 - 10.2022
  • Planned and organized live or virtual meetings and events for outside organizations and external clients
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings
  • Implemented event strategies to achieve creative objectives
  • Coordinated meeting logistics, including attendee registration, transportation, accommodations, meals, and technology
  • Conducted rehearsals and system checks of all equipment and connectivity
  • Established relationships with vendors for event support services
  • Coordinated budget planning to ensure events stay within cost projections
  • Coordinated all creative aspects of planned events
  • Adapted quickly and identified effective solutions to unexpected challenges or changes in plans
  • Coordinated schedules and timelines for events
  • Managed event logistics and operations
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes

Administrative & Event Assistant

Shemer Art Center
06.2019 - 01.2022
  • Assisted the planning and implementing art and cultural festivals throughout the year
  • Assisted the Director with coordination of artists and vendors in preparation of various festivals
  • Managed financials, collected fees; created and maintained dynamic spreadsheets to track flow of currency
  • Communicated and organized volunteers regarding scheduling and assignments
  • Assisted in organizing successful events by collaborating with vendors and suppliers
  • Developed integrated event strategies and conducted on-site events management and follow-up after events
  • Directed team to set up and keep banquet space clean and presentable for guests
  • Ensured smooth operations during events by managing schedules and delegating tasks to volunteers or support staff effectively
  • Improved future events by evaluating successes and failures of previous private and corporate gatherings
  • Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members


Experience Team Lead

Tempe Center for the Arts
09.2007 - 01.2022
  • Sold tickets and answered box office phone calls
  • Provided management with post show sales report
  • Maintained safety of guests
  • Oversaw daily operations including supervision of assistants, patron service representatives, and volunteers
  • Managed opening and closing procedures; completing paperwork, including time sheets, incident reports, event reports, and staff assignments
  • Conducted pre-show and post-show meetings
  • Addressed and assisted patrons with disabilities
  • Checked in event vendors
  • Completed merchandise sales reports
  • Worked closely with box office, catering, and production to ensure a successful event
  • Worked different stations to provide optimal coverage and meet production goals
  • Trained new team members by relaying information on company procedures and safety requirements
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives

Production Assistant

Lakeshore Music Jazz Series
09.2010 - 08.2021
  • Coordinated production and back line set up
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Provided facility and artist liaison services
  • Assisted in social media event promotion
  • Maintained appropriate budget for nine separate performances



Booking Assistant / Event Assistant

Tempe Center for the Arts
01.2018 - 12.2018

Booking Assistant

  • Input contract and license agreements into Event Pro
  • Obtained and documented financials into custom spreadsheets
  • Responded to inquiries, and supported the Business Development Department
  • Delivered exceptional customer service and exceeding client expectations providing clientele with consistent communication by way of email/phone


Event Assistant

  • Maintained and fostered relationship with scheduled clients who booked events by attending the walk through
  • Maintained pre and post event correspondence
  • Coordinated and maintained in-person availability throughout the entire event
  • Optimized venue bookings by maintaining strong relationships with venue owners and managers.

Gallery Greeter

Tempe Center for the Arts
09.2007 - 10.2018
  • Greeted guests of the gallery
  • Answered questions regarding the gallery, the center, or show productions
  • Provided tours of the facility
  • Tracked daily number of guests who enter the gallery
  • Utilized effective communication skills when interacting with diverse clientele, ensuring a welcoming atmosphere for all guests
  • Contributed to the preparation of exhibits by checking in new art, packing and unpacking art, condition reporting, object movement, vinyl lettering, and text panel writing
  • Assisted in the programming and management of special events

Childsplay Liaison

Tempe Center for the Arts
09.2007 - 05.2018
  • Served as the primary point of contact, fostering strong relationships between Childsplay personnel and internal teams
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions
  • Attended pre-production and administrative meetings to ensure successful execution of production
  • Created event update reports for each show during the season to track attendance and develop effective improvement plans in alignment with goals and specifications

Patron Services Supervisor

Herberger Theater Center
11.2015 - 02.2018
  • Administered house managers, staff scheduling, and provided volunteer supervision
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
  • Managed events including gallery openings, communicating with booking coordinator and CEO, and organizing monthly staff meetings
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Oversaw safety protocols to minimize workplace accidents and maintain compliance with industry standards
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths

Education

Master's Certificate - Museum Studies

Arizona State University
Tempe, AZ
01.2014

BFA - Photography

Arizona State University
Tempe, AZ
01.2006

Skills

  • Microsoft Office Suite
  • ActiveNet
  • Fastbook
  • DocuSign
  • All Seated
  • Event Pro
  • Raiser's Edge
  • Volgistics
  • Etix
  • Canva
  • Verbal and written communication
  • Event Planning
  • Cataloguing and documentation
  • Visual Literacy
  • Social Media Promotion
  • Museum collections
  • Art handling
  • Cultural Sensitivity

Certification

  • First Aid CPR AED
  • AZ Food Handler
  • Title 4 Basic Liquor Law

Professionalreferences

  • Don Fassinger, General Manager (retired), Tempe Center for the Arts, 602-402-7674, dfassinger@msn.com
  • Kathleen Dooner, Facilities Manager, Tempe Center for the Arts, 480-294-3868, kathleen_dooner@tempe.gov
  • Wendy Munn, Executive Assistant, PERA, 602-329-9107, Wendy.Munn@srpnet.com

Timeline

Program & Facility Assistant

Pyle Adult Recreation Center
05.2023 - Current

Event Coordinator II

Project Employees Recreation Association
12.2021 - 10.2022

Administrative & Event Assistant

Shemer Art Center
06.2019 - 01.2022

Booking Assistant / Event Assistant

Tempe Center for the Arts
01.2018 - 12.2018

Patron Services Supervisor

Herberger Theater Center
11.2015 - 02.2018

Production Assistant

Lakeshore Music Jazz Series
09.2010 - 08.2021

Childsplay Liaison

Tempe Center for the Arts
09.2007 - 05.2018

Experience Team Lead

Tempe Center for the Arts
09.2007 - 01.2022

Gallery Greeter

Tempe Center for the Arts
09.2007 - 10.2018

Master's Certificate - Museum Studies

Arizona State University

BFA - Photography

Arizona State University
Carrie Michelle Meyer