
Highly skilled professional with a diverse background in behavioral health, customer support, department management, and healthcare administration. Proven ability to implement treatment plans, collect data, and provide behavior support in educational settings. Strong customer service experience in mortgage servicing, managing up to 75 calls dally and educating clients on mortgage processes. Effective department manager adept at customer relations, inventory management, and scheduling. Proficient in Microsoft Office, Quickbooks, Azure, CRM, Outlook, and managing office operations.
I’m currently a senior with one more semester to go before receiving my Bachelor of Science degree in Business Administration with a focus in Human Resource Management. In the workplace I’m known for my excellent interpersonal skills, leadership skills, determination, problem-solving abilities, and commitment to delivering high-quality service across diverse roles.