Carrington Cushwa
Martinsburg,WV
Summary
Welcoming Admissions Coordinator with experience in guiding admissions. Adept at managing admissions processes and providing customers with information via conversations, follow-ups, personal facility tours and addressing concerns. Sound knowledge of terminology and insurance procedures.
Overview
5
5
years of professional experience
Work History
Admissions Coordinator
Genesis Carehaven Center
11.2022 - Current
- Used proper telephone etiquette, answered calls and caller questions and transferred to proper extensions
- Displayed pleasant and professional voice and demeanor, positively representing organization
- Typed memos and letters using standard computer or word processor
- Used sign-in sheets and other check-in procedures to track visitors on premises
- Transmitted information and documents to customers via computer and mail
- Signed for incoming deliveries and notified employees of packages
- Answered questions about organization and provided callers with address, directions and other information.
- Maintained accurate records of admissions data and statistics.
- Assisted in the review of applications, transcripts, and other documents for admission decisions.
Front Office Assistant
MedExpress Urgent Care
08.2021 - 11.2022
- Maintained detailed and accurate records of visitor requests and of calls received
- Used sign-in sheets and other check-in procedures to track visitors on premises
- Checked visitors in and directed or escorted to appropriate departments and personnel
- Performed routine bookkeeping tasks to record and store financial transactions
- Photocopied or mimeographed various materials, collating and distributing as required
- Received, sorted and forwarded incoming mail and coordinated pick-ups and deliveries of express mail
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
Teller
United Bank
02.2020 - 08.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
High School Diploma -
Musselman high school
Inwood, WV05-2019
Skills
- Customer Service
- Visitor And Customer Relations
- Greeting And Seating Clients
- Call Answering And Routing
- Telephone Answering
- Office Supplies And Inventory
- Patient Information Collection
- Deposit and withdrawal management
- Cash counting
- Customer relationship development
Timeline
Admissions Coordinator
Genesis Carehaven Center
11.2022 - Current
Front Office Assistant
MedExpress Urgent Care
08.2021 - 11.2022
Teller
United Bank
02.2020 - 08.2021
High School Diploma -
Musselman high school
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