Summary
Overview
Work History
Education
Skills
Timeline
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Carriona Nixon

Kansas City,MO

Summary

Dynamic Assistant Manager and Health Care Aide with proven expertise in staff management and customer service from roles at McDonalds and 1st Choice Home Care Services Inc. Excelled in team leadership, problem-solving, and fostering sales growth, achieving a notable increase in customer satisfaction. Skilled in money handling and promoting team motivation, adept at surpassing goals through strategic decision-making and effective staff supervision.

Overview

2024
2024
years of professional experience

Work History

Assistant Manager

McDonalds
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Health Care Aide

1st Choice Home Care Services Inc
02.2022 - 05.2023
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Education

High School - N/a

WilliamChrisman
Independence, MO
05.2021

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem-solving
  • Customer relations
  • Team motivation
  • Staff supervision
  • Goal setting
  • Staff management
  • Team building
  • Sales growth

Timeline

Health Care Aide

1st Choice Home Care Services Inc
02.2022 - 05.2023

Assistant Manager

McDonalds

High School - N/a

WilliamChrisman

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Carriona Nixon