Summary
Overview
Work History
Education
Skills
Timeline
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Carrissa Pratte

Roseburg

Summary

Hello! Thank you for taking the time to read through my resume. I am 27 years old and a mother to my 2 year old son. Currently I am a hairstylist but unfortunately the chemicals I use at work have impacted my asthma and overall health. I have been going to online school holding a 4.0 GPA while working for around 1.5 years to complete my pre-requisites towards becoming a radiologic technologist. I will be starting a LMRT program this winter to obtain my limited scope radiologic technologist license. Come spring of 2026 I hope to have that complete. Currently I am looking for a position in the medical field that will allow me to gain some valuable patient care and radiology experience. My overall goal is to work as a limited scope rad tech while continuing my education to get my AART.

Overview

8
8
years of professional experience

Work History

Hair Stylist

The Branding Iron Salon
02.2023 - Current
  • Analyzes hair and scalp conditions to determine the best hair products to use and suggest to customers.
  • Holds friendly conversations with clients to generate repeat customers.
  • Uses active listening skills to determine client's needs and follows through in meeting requests.
  • Performs cuts, color and styling services to meet diverse client needs and uphold salon reputation.
  • Teaches customers about proper haircare and styling techniques to improve day-to-day upkeep.
  • Sanitizes instruments, equipment and stations between clients for optimal protection.
  • Coordinates appointment schedules and pre-books returning clients.
  • Adjusts schedule to accommodate rescheduling needs and meet client timelines.

Barista

Cascades Coffee House
03.2021 - 12.2022
  • Operated espresso machines and other coffee equipment to extract coffee, steam milk, and prepare specialty drinks.
  • Made and served specialty coffee and tea beverages.
  • Trained new employees regarding food and drink preparation and store procedures.
  • Greeted and interacted with new and regular customers.
  • Ground coffee beans, brewed coffee and tea and prepared baked goods.
  • Labeled store products and kept track of expiration dates.
  • Prepared, heated and served sandwiches and pastries for customers.
  • Cleaned and calibrated store equipment routinely and notified supervisors regarding needed repairs.
  • Maintained clean and orderly dining spaces to provide positive appeal to customers.
  • Maintained cash resources by accurately processing payments and computing sales prices.

Medical Billing Specialist

Umpqua Orthopedics
02.2019 - 07.2020
  • Handled incoming and outgoing mail, and matched EOB statements to patient accounts.
  • Upheld confidentiality regarding protected health information and adhered to HIPPA regulation.
  • Conducted research on overdue billing by contacting patients, local affiliates and insurance carriers.
  • Resolved accounts quickly and accurately to obtain maximum reimbursement.
  • Obtained claim status to update patient billing.
  • Notified registration team of errors in enrollment, patient information or identification verification.
  • Applied changing policies and guidelines to billing actions.
  • Verified coverage with insurers, filed required forms and submitted paperwork to obtain timely payments.
  • Explained charges to patients and assisted with resolving discrepancies.
  • Answered questions from patients regarding billing charges by explaining services and clinical duties performed.
  • Collected required information from medical units to prepare bills.

Medical Front Office Receptionist

Umpqua Orthopedics
10.2017 - 02.2019
  • Obtained insurance verifications, pre-authorizations and pre-determinations.
  • Answered telephones, distributed mail and faxes, and prepared patient files.
  • Scheduled patient appointments, sent notifications and handled rescheduling needs.
  • Kept reception area clean, orderly and ready for start of following day.
  • Answered incoming calls from clients, forwarding to appropriate destinations.
  • Managed transactions and printed receipts for payments.
  • Scanned and filed patient information into medical records.
  • Verified data and scanned into document imaging software.
  • Balanced drawers and managed petty cash usage.
  • Processed requests for records from outside sources.
  • Pulled correct medical charts for doctor based on schedule of patients to be seen.

Education

No Degree - Pre-requs For Diagnostic Imaging/Rad Tech

Umpqua Community College
Roseburg

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Attention to detail
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Multitasking Abilities

Timeline

Hair Stylist

The Branding Iron Salon
02.2023 - Current

Barista

Cascades Coffee House
03.2021 - 12.2022

Medical Billing Specialist

Umpqua Orthopedics
02.2019 - 07.2020

Medical Front Office Receptionist

Umpqua Orthopedics
10.2017 - 02.2019

No Degree - Pre-requs For Diagnostic Imaging/Rad Tech

Umpqua Community College

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