Carroll Falls
Lynchburg
Summary
Experienced Registered Nurse specializing in patient care coordination, staff management, and clinical education. With nearly 20 years in healthcare, led initiatives in emergency response, patient assessment, and interdisciplinary collaboration to enhance patient outcomes. Developed high-performing nursing teams, resulting in improved patient and employee satisfaction scores.
Overview
1
1
Certification
21
21
years of professional experience
Work History
RN UNIT MANAGER
HCA LewisGale Medical Center
Salem, Va
05.2025 - Current
- Managed a team of nurses providing direct patient care on the unit.
- Enhanced patient satisfaction scores through targeted initiatives and feedback mechanisms.
- Improve patient satisfaction to a new high
- Coordinated interdisciplinary teams to achieve optimal patient outcomes and streamline care processes.
- Facilitated hiring decisions for new personnel within the department.
- Evaluated employee performance through observation and review of work products.
- Monitored staff performance and provided feedback for improvement opportunities.
- Performed periodic audits to verify accuracy of medical records and coding compliance.
- Provided patient care in accordance with established standards of practice.
- Built strong relationships with staff, patients, and families, fostering a collaborative environment focused on quality care.
Travel Registered Nurse
Sovah Health - Martinsville
Martinsville, VA
05.2026 - 07.2026
- Monitored vital signs and assessed patient conditions for timely interventions.
- Administered medications and treatments in accordance with established protocols.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Educated patients and families on health management and post-discharge care.
PRN MEDSURGE RESOURCE TEAM
Centra Health
Lynchburg, Va
08.2025 - 06.2026
- Collaborated with coworkers to efficiently complete assigned tasks.
- Managed multiple tasks while adapting to changing priorities.
- Responded quickly to meet customer needs and resolve problems.
- Provided efficient and courteous service to customers at all times.
- Sought continuing education opportunities to stay current with industry trends.
- Delivered courteous service to customers, ensuring satisfaction.
RN
UVA Encompass
Charlottesville, VA
08.2024 - 05.2025
- Assessed patient health and developed individualized care plans accordingly.
- Coordinated discharge planning, facilitating smooth transition and continuity of care post-hospitalization.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Ensured compliance with HIPAA laws through meticulous maintenance of patient data procedures, safeguarding against information breaches.
- Advocated for patient needs within interdisciplinary team, effectively implementing treatment plans to enhance patient outcomes.
- Conducted intake assessments with patients and relatives to gather case history.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
RN–NURSING SUPERVISOR
Centra Health
Lynchburg, VA
02.2024 - 05.2025
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Ensured adherence to infection control policies, promoting patient safety and minimizing infection risk.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Worked closely with other healthcare professionals to coordinate patient care.
- Provided emotional support and counseling to patients and their families.
- Provided emotional support to families facing difficult decisions about a loved one's care.
- Identified and addressed safety hazards in the environment and patient behaviors to enhance overall safety.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Ensured compliance with infection control policies and procedures.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Coordinated patient admission and discharge processes, streamlining paperwork and improving patient flow.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Coordinated scheduling of staff to meet departmental needs.
- Scheduled staff to fulfill departmental needs.
- Investigated complaints from patients regarding their care experience.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
INTERNAL TRAVEL RN
Centra Health
Lynchburg, VA
11.2022 - 05.2025
- Assessed and monitored patient vitals, such as temperature, pulse, and blood pressure.
- Administered medication safely and accurately per doctor's orders.
- Collaborated with physicians to develop individualized treatment plans for each patient.
- Instructed patients on health conditions and recovery processes, enhancing their understanding and engagement in care.
- Educated patients on their health condition and recovery process.
- Performed wound dressing changes and other treatments according to the physician's orders.
- Led a team of nurses to deliver high-quality medical care, ensuring adherence to best practices and standards.
- Supervised a team of nurses in providing quality medical care to patients.
- Championed patient needs and preferences within multidisciplinary healthcare teams, fostering collaborative treatment approaches.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
TRAVEL RN (MED SURGE)
Flex Care
Charlotte, NC
12.2021 - 07.2023
- Assessed and monitored patient vitals, such as temperature, pulse, and blood pressure.
- Conducted patient assessments, including monitoring vital signs and identifying potential health issues.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Provided pre-operative and post-operative care to patients.
- Performed wound dressing changes and other treatments according to the physician's orders.
- Coordinated discharge planning to enhance continuity of care post-hospitalization.
- Instituted new processes and standards for in-patient care, contributing to departmental goals and objectives.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Delivered information regarding care and medications to patients and caregivers in comprehensible terminology.
- Advocated for patient needs with interdisciplinary team to implement effective treatment plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patient needs and preferences across multidisciplinary healthcare teams.
RN CLINICAL INSTRUCTOR
Virginia Community College System
Danville, VA
08.2022 - 12.2022
- Developed educational materials to clarify conditions and treatments for patients, enhancing their understanding and engagement.
- Evaluated student performance, providing constructive feedback to foster professional growth.
- Supervised student clinical rotations, ensuring adherence to patient care protocols.
- Guided students in developing effective patient communication and bedside manners.
- Facilitated classroom and online discussions to reinforce clinical concepts and critical thinking.
- Developed assessment tools to measure student learning outcomes and competencies.
- Mentored new clinical instructors, sharing best practices in clinical education.
- Facilitated classroom and online discussions that reinforced clinical concepts and fostered critical thinking among students.
- Maintained records of student clinical hours, evaluations, and progress reports.
- Addressed student concerns and questions, providing academic and professional support.
- Frequently provided educational lectures to students.
- Mentored new clinical instructors by sharing best practices in clinical education, improving instructional quality and student learning outcomes.
- Educated patients and families on health care needs, conditions, and options.
- Passed out syllabi and informed students of course standards and learning objectives.
RN (PULMONARY)
Centra Health
Lynchburg, VA
03.2019 - 12.2021
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Educated patients on health maintenance and disease prevention, empowering informed decision-making about treatment options.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Collaborated with physicians in developing patient-specific treatment plans.
- Provided emotional support to families, facilitating difficult decision-making during critical care situations.
- Assessed patient health and developed individualized care plans accordingly.
- Provided emotional support to families facing difficult decisions about a loved one's care.
- Identified potential safety hazards in the environment or among patients' behaviors.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Ensured compliance with infection control policies and procedures.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Supported patients and families in navigating challenging situations, enhancing comfort and promoting adherence to recovery strategies.
- Educated patients on disease prevention and health maintenance.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
RN (6–WEST)
The University of Virginia Medical Center
Charlottesville, VA
06.2019 - 10.2020
- Assessed patient health and developed individualized care plans accordingly.
- Performed physical examinations and assessments of patients' medical histories.
- Guided family members in choosing appropriate healthcare options for loved ones.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Administered medications, tracked dosages, and documented patient conditions.
- Adhered to infection control procedures to facilitate a safe, clean patient environment.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Identified potential safety hazards in the environment or among patients' behaviors.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Provided emotional support and counseling to patients and their families.
- Collaborated with interdisciplinary team to advocate for patients and execute treatment plans.
- Evaluated diet, physical activity, and behaviors to determine conditions and refine treatment plans.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
CERTIFIED NURSING ASSISTANT
The University of Virginia Medical Center
Charlottesville, VA
03.2005 - 12.2018
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Communicated changes in patient condition to registered nurse or physician to ensure timely response.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Documented patient care, condition, progress, or problems for review by medical staff to support ongoing treatment plans.
- Answered call lights promptly and responded to patient needs accordingly.
- Cleaned and sanitized patient rooms according to established protocols.
- Offered emotional support to family members during end-of-life decisions to facilitate compassionate care.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Observed and reported unusual symptoms and changes to charge nurse.
- Used mobility devices to transport patients.
- Supported non-ambulatory residents in range of motion exercises.
CNA
Fairmont Crossing
Amherst, Va
01.2012 - 07.2015
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided patient care including assistance with daily living activities and mobility support.
- Documented patient information accurately in electronic health records to ensure continuity of care.
- Collaborated with healthcare team to develop individualized care plans based on patient needs.
Snow Tubing Park Supervisor
Wintergreen Resort
Wintergreen
11.2014 - 04.2015
- Supervised daily operations of park facilities, ensuring cleanliness and safety standards were consistently met.
- Developed training programs for staff to enhance customer service and operational efficiency.
- Coordinated event logistics for seasonal activities, fostering community engagement and participation.
- Implemented maintenance schedules for park equipment, reducing downtime and improving usability.
Education
BACHELOR OF SCIENCE IN NURSING -
Centra College of Nursing
VA08-2024
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UT08-2027
ASSOCIATE OF SCIENCE IN NURSING - undefined
Centra College of Nursing
VA12-2018
HIGH SCHOOL DIPLOMA - undefined
Gretna High School
VA06-2001
Skills
- Quality improvement
- Patient scheduling
- Work planning
- Staff leadership
- Task delegation
- Staff supervision
- Quality assurance
- Conflict management
- Emergency response
- Resource allocation
- Delegation
- Staff recruitment
- Department oversight
- Corrective action
- Unit coordination
- Care coordination
- Patient assessment
- Direct Patient Care
- SBAR communication
Accomplishments
- 3 time daisy award winner
- Featured in a local magazine as a Healthcare Hero for my service of covid patients during the pandemic
Certification
- PALS
- CPI
- ACLS
- BLS
Timeline
Travel Registered Nurse
Sovah Health - Martinsville
05.2026 - 07.2026
PRN MEDSURGE RESOURCE TEAM
Centra Health
08.2025 - 06.2026
RN UNIT MANAGER
HCA LewisGale Medical Center
05.2025 - Current
RN
UVA Encompass
08.2024 - 05.2025
RN–NURSING SUPERVISOR
Centra Health
02.2024 - 05.2025
INTERNAL TRAVEL RN
Centra Health
11.2022 - 05.2025
RN CLINICAL INSTRUCTOR
Virginia Community College System
08.2022 - 12.2022
TRAVEL RN (MED SURGE)
Flex Care
12.2021 - 07.2023
RN (6–WEST)
The University of Virginia Medical Center
06.2019 - 10.2020
RN (PULMONARY)
Centra Health
03.2019 - 12.2021
Snow Tubing Park Supervisor
Wintergreen Resort
11.2014 - 04.2015
CNA
Fairmont Crossing
01.2012 - 07.2015
CERTIFIED NURSING ASSISTANT
The University of Virginia Medical Center
03.2005 - 12.2018
HIGH SCHOOL DIPLOMA - undefined
Gretna High School
ASSOCIATE OF SCIENCE IN NURSING - undefined
Centra College of Nursing
Master of Science - Nursing Leadership And Management
Western Governors University
BACHELOR OF SCIENCE IN NURSING -
Centra College of Nursing
Awards
Nominated as nurse leader of the year (2026) first year in management at LGMC
4 times Daisy award winner
10 times nomination as PCT of the year
Who's who in healthcare nomination
Chosen as a local hero during Covid