Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carroll Tipton

Plumbing Sales Manager
Smithfield,KY

Summary

Customer-oriented manager committed to providing exceptional experience by responding swiftly to customer demands. First-rate negotiation, problem resolution and time management abilities. Polished in responding to over 50 calls and inquiries to solve issues promptly. Proven to build and solidify customer relationships, develop client loyalty and increase customer retention. Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic manager with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level call center position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

44
44
years of professional experience

Work History

Customer Service Floor Sales Associate

Lowe's Building Products
03.2015 - 08.2015
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Gained strong leadership skills by managing projects from start to finish.
  • Managed time efficiently in order to complete all tasks within deadlines attention to detail while completing assignments.

Direct Support Professional Caregiver

Cedar Lake Residences
03.2013 - 03.2014
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with self-administered medications.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Provided transportation to doctor's appointments, grocery stores, salons, and barbershops.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Maintained entire family's schedule and organized events.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Scheduled daily and weekly care hours for client caseload.
  • Recorded status and duties completed in logbooks for management.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Completed regular check-ins and progress report for each client.
  • Assisted with daily living activities, running errands, and household chores.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives

Commercial Plumbing Manager/quotations Specialist

Mutual Supply Co
01.1972 - 02.2013
  • Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
  • Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
  • Evaluated subcontractor bids to obtain best value for projects.
  • Analyzed plans and specifications to identify scope and cost of projects.
  • Reviewed and approved invoices and payments, verifying accuracy of expenses.
  • Prepared bids and proposals to submit to clients and secure new business.
  • Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
  • Developed and maintained database of cost information to use most up-to-date and relevant data in estimates.
  • Delivered consulting services to advise clients on cost-saving strategies and best practices.
  • Gathered data on materials, labor and equipment costs to determine total costs of projects.
  • Negotiated contracts with suppliers and vendors, securing best pricing for materials, labor and equipment.
  • Determined budgets for prospective projects to plan for future expenditures and utilize resources wisely.
  • Assessed risks and uncertainties to identify potential challenges and prepare contingency plans.
  • Conducted site visits to gather information and data on project locations, infrastructures and conditions.
  • Self-motivated, with a strong sense of personal responsibility

Education

High School Diploma -

Henry County High School
New Castle, KY
05-1966

Completed One Year College - Physical Education And Coaching

Western Ky University
Bowling Green Ky
05-1967

Certificate (12 Week On-line Retail Management) - Retail Management

Capella University
Minneapolis, MN
08-2019

64 College Credit Hours - Business Manaagement

Specerian Business College
Louisville, KY
03-1969

DIPLOMA - Plumbing Technology

Ashworth College
Norcross, GA
03.2023

Skills

  • P>Plumbing Sales technique
  • P>Business growth and retention
  • P>Contract negotiations
  • P>Account management
  • P>Plumbing product Knowledge
  • P>Shipping coordination
  • P>Upselling
  • P>Product and service sales
  • P>Store opening and closing
  • P>Inventory counting
  • P>Stocking and replenishing
  • P>Cash Handling
  • P>Excellent Communication
  • P>Teambuilding
  • P>Problem-Solving
  • P>Active Listening

Timeline

Customer Service Floor Sales Associate

Lowe's Building Products
03.2015 - 08.2015

Direct Support Professional Caregiver

Cedar Lake Residences
03.2013 - 03.2014

Commercial Plumbing Manager/quotations Specialist

Mutual Supply Co
01.1972 - 02.2013

High School Diploma -

Henry County High School

Completed One Year College - Physical Education And Coaching

Western Ky University

Certificate (12 Week On-line Retail Management) - Retail Management

Capella University

64 College Credit Hours - Business Manaagement

Specerian Business College

DIPLOMA - Plumbing Technology

Ashworth College
Carroll TiptonPlumbing Sales Manager