Front Desk Receptionist
Piccolo Sogno
03.2021 - 06.2021
- Handled customer concerns with diplomacy, working towards satisfactory resolutions while maintaining a positive atmosphere.
- Balanced daily cash register transactions, ensuring accurate accounting of sales revenue at shift end.
- Liaised between kitchen staff, servers, and management to facilitate smooth communication during peak dining hours for efficient service delivery.
- Managed high-volume phone lines, addressing inquiries and confirming reservations with accuracy and professionalism.
