Carsen Billings
Jacksonville,FL
Summary
Committed and hardworking Banquet Captain with 2 years of experience directing Maggiano's Little Italy food service. Well-rounded leader with talent for supervising employees and managing high volume settings. Swift problem solver with quick and effective solutions to a wide array of issues.
Overview
6
6
years of professional experience
Work History
Banquet Captain/Delivery Driver/Private Server/Take-Out Server
Maggiano's Little Italy
08.2018 - Current
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Liaised with venue management to monitor logistics and timelines.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Managed budgeting and invoicing for both large and small-scale events.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Retail Sales Associate
Cracker Barrel
10.2017 - 08.2018
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Initiated friendly conversation with customers to determine level of assistance required.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Bachelor of Arts - Statistics
University of North Florida
Jacksonville, FL05.2024
Skills
- Quantitative skills
- Leadership
- Friendly, positive attitude
- Work ethic
- Teamwork skills
- Customer service
- Multitasking
- Reliable and trustworthy
- Timeliness
Timeline
Banquet Captain/Delivery Driver/Private Server/Take-Out Server
Maggiano's Little Italy
08.2018 - Current
Retail Sales Associate
Cracker Barrel
10.2017 - 08.2018
Bachelor of Arts - Statistics
University of North Florida
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