Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carsen Dryden

Philomath,OR

Summary

Facilitates positive and productive interactions between workers, leaders and union representatives. Successful background reaching consensus and smoothing relations to maximize success of negotiations. Articulate and decisive professional with respectful and resourceful approach.

Overview

8
8
years of professional experience

Work History

Labor Relations Specialist

ATI
05.2023 - Current
  • Mediated discussions between employer and employee representatives in attempt to reconcile differences.
  • Participated in labor-management meetings to discuss labor issues.
  • Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
  • Provided expertise on labor and employment laws to help employers make more effective decisions.
  • Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
  • Negotiated collective bargaining agreements.
  • Oversaw investigations into discrimination, sexual harassment or other workplace claims.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Office Manager/Accounting Specialist

BEGGS TIRE AND WHEEL
08.2022 - 04.2023
  • Supports objectives of the Accounts Receivable Department by providing efficient and accurate bookkeeping
  • Performs daily financial activities, including preparing invoices, collecting payments, and identifying/correcting financial discrepancies based on company policies and procedures
  • Provides excellent customer service to customer inquiries in person and over the phone.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.

Accounting Specialist

SUNWIZE POWER AND BATTERY
11.2020 - 05.2022
  • Compiled and maintained accurate financial records through rigorous data entry of customer invoices, account statements, and other financial statements based on company policies and procedures
  • Classified, recorded, and summarized numerical and financial data at monthly cash flow/financial forecast meetings
  • Arranged and established debt repayment schedules based on the customer's financial situation
  • Oversaw reconciliation project, resulting in the collection of $150,000 in outstanding customer debt.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Reported financial data and updated financial records in ledgers and journals.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Contacted customers to immediately find resolutions for escalated issues.

Lead Surgical Assistant

DESERT RIDGE PERIODONTICS
06.2015 - 08.2019
  • Assisted dentist in the management and operation of medical/dental emergencies
  • Exposed dental diagnostic x-rays and recorded treatment information in patient records
  • Scheduled appointments, prepared bills, received payment for dental services, completed insurance forms, maintained patient records, and performed other administrative duties as needed.
  • Paid close attention to operating procedures for adherence to established surgical techniques.
  • Assisted with transfer of patients from recovery room to operating room, providing care and support.
  • Provided preoperative and postoperative education to patients and families to manage recovery.
  • Monitored patient vital signs, reporting changes to surgeon for further investigation.

Education

Public Health - Health Promotion & Health Behavior

OREGON STATE UNIVERSITY
Corvallis, OR
06.2023

Human Development And Family Sciences -

Oregon State University
Corvallis, OR
06.2023

Skills

  • Accounts Receivable
  • Data Entry
  • Financial Analysis
  • Microsoft Dynamics
  • Quickbooks
  • Reconciliation
  • Salesforce
  • Grievance Management
  • Contract Administration
  • Training Leadership
  • Management Collaboration
  • Performance Management
  • Business Correspondence Writing
  • Labor Negotiation
  • Complaint Handling
  • Contract Negotiation
  • Arbitration Preparation
  • Policy Interpretation
  • Grievance Handling

Timeline

Labor Relations Specialist

ATI
05.2023 - Current

Office Manager/Accounting Specialist

BEGGS TIRE AND WHEEL
08.2022 - 04.2023

Accounting Specialist

SUNWIZE POWER AND BATTERY
11.2020 - 05.2022

Lead Surgical Assistant

DESERT RIDGE PERIODONTICS
06.2015 - 08.2019

Public Health - Health Promotion & Health Behavior

OREGON STATE UNIVERSITY

Human Development And Family Sciences -

Oregon State University
Carsen Dryden