Summary
Overview
Work History
Education
Skills
Publications
Certification
Timeline
Generic

Carsen Lamont

Tulsa,OK

Summary

Office Manager with a proven track record in enhancing productivity and efficiency. Expertise in team leadership, workflow optimization, and administrative management. Strong communication and problem-solving skills contribute to improved office operations and alignment with company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Manager

Braincode Centers
Tulsa, OK
08.2024 - Current
  • Coordinated strategic networking meetings with high-level executives, fostering professional connections and seamless communication.
  • Oversaw organization and scheduling of nationwide participants for comprehensive Flow State Study, managing outreach and logistics.
  • Resolved customer concerns through personalized service, enhancing satisfaction and promoting long-term loyalty.
  • Managed executive calendars, optimizing schedules by arranging meetings, appointments, and complex travel.
  • Streamlined communications by overseeing emails, phone calls, and scheduling for timely responses.

Client Services Coordinator

Emerge Integrative Medicine
Tulsa, OK
07.2023 - 06.2024
  • Oversaw transfer of over 2,000 medical charts during Electronic Medical Record (EMR) system implementation.
  • Served as primary contact for patient inquiries regarding weight management and hormone therapy services.
  • Curated engaging content for social media platforms to enhance online presence and interaction.

Undergraduate Research Assistant

Prevention of Violence and Substance Abuse Research Lab, The University of Alabama
06.2021 - 02.2024
  • Co-authored published research paper on enhancing healthcare for pregnant women with opioid use disorder, featured in Stigma and Health, 2024.
  • Contributed to two to three research projects focused on addiction and stigma prevention, providing key insights.
  • Utilized Qualtrics software to design and deploy multiple research surveys, ensuring data quality.
  • Conducted comprehensive data analyses with SPSS software, presenting findings at URCA Conference, Spring 2022.

Bank Teller

Firstar Bank
Muskogee, OK
11.2018 - 07.2021
  • Balanced cash drawers to uphold financial integrity and facilitate daily operations.
  • Managed daily cash transactions up to $100,000 while ensuring strict compliance with security standards.
  • Delivered exceptional customer service by assisting multiple customers simultaneously, enhancing banking experience.

Education

Master of Business Administration -

Northeastern State University
Broken Arrow, OK
08.2025

Bachelor of Science - Public Health

The University of Alabama
Tuscaloosa, AL
12.2022

Skills

  • Calendar and travel management
  • Sales support and office operations
  • Workflow optimization
  • Professional communication
  • Social media management
  • Customer service and relations
  • EMR systems proficiency
  • Microsoft Office expertise
  • Data analysis and collection
  • Academic writing skills

Publications

Haiman, M. D., Witte, T. H., Lamont, C. N., Attitudes toward pregnancy and opioid use disorder among preprofessional trainees in behavioral health and healthcare., Stigma and Health, 2024, https://doi.org/10.1037/sah0000598

Certification

  • Fundamentals of Digital Marketing - Google

Timeline

Office Manager

Braincode Centers
08.2024 - Current

Client Services Coordinator

Emerge Integrative Medicine
07.2023 - 06.2024

Undergraduate Research Assistant

Prevention of Violence and Substance Abuse Research Lab, The University of Alabama
06.2021 - 02.2024

Bank Teller

Firstar Bank
11.2018 - 07.2021

Master of Business Administration -

Northeastern State University

Bachelor of Science - Public Health

The University of Alabama