Carson Beardemphl
Lubbock,TX
Summary
Dynamic Sales Associate with proven success at Bahama Bucks, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and fostering teamwork, as a Level 3 Team Lead, I effectively trained new staff and streamlined operations, contributing to a welcoming shopping experience. Reliable and outgoing, I thrive in fast-paced settings, ensuring repeat business through strong relationships and high levels of customer satisfaction. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building.
Overview
2
2
years of professional experience
Work History
Sales Associate Level 3 (Team Lead)
Bahama Bucks
04.2024 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale system, ensuring accuracy and speed.
- Maintained cleanliness and organization of sales floor, promoting inviting atmosphere.
- Trained new staff on customer service protocols and product knowledge for improved performance.
- Managed inventory levels, restocking shelves promptly to meet customer demand.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor in high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sacker
United Supermarkets
05.2023 - 04.2024
- Assisted customers with bagging groceries efficiently and accurately.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure timely service during peak hours.
- Followed safety protocols to handle products and equipment safely.
- Adapted quickly to changes in workflow and customer demands throughout shifts.
- Communicated effectively with cashiers to coordinate bagging processes smoothly.
- Developed knowledge of store layout to assist customers in locating items promptly.
- Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
- Assisted customers in locating products throughout the store, improving overall customer satisfaction rates.
- Collaborated with team members to ensure smooth operations during peak hours, resulting in shorter wait times for customers.
- Supported store cleanliness, ensuring aisles were free from debris and spills, promoting a safe environment for shoppers.
- Prioritized tasks effectively while managing multiple responsibilities simultaneously, including bagging groceries, stocking shelves, and providing customer assistance when needed.
- Developed strong relationships with customers, fostering a welcoming environment that encouraged repeat business.
- Provided friendly customer service, addressing questions and concerns promptly to enhance their shopping experience.
- Assisted cashiers in maintaining the flow of customers by quickly sacking items and organizing carts.
- Worked together with cashiers to guarantee customer satisfaction.
- Maintained customer satisfaction by assisting with carrying out goods.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Communicated with cashiers and customers to learn about bagging needs.
Education
Bachelor of Arts - General Business With Focus On Energy Consumerism
Texas Tech University
Lubbock, TX05-2028
High School Diploma -
Frenship High School
Lubbock, TX05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Cash handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
Languages
English
Native or Bilingual
Spanish
Limited Working
Extracurricular activities
Volunteered to deliver meals to Seniors at Meals on Wheels of Lubbock.
Church Group Volunteer (HELP ME WITH THIS????)
Timeline
Sales Associate Level 3 (Team Lead)
Bahama Bucks
04.2024 - Current
Sacker
United Supermarkets
05.2023 - 04.2024
Bachelor of Arts - General Business With Focus On Energy Consumerism
Texas Tech University
High School Diploma -
Frenship High School