Carson BeMent
Orlando,FL
Summary
Relationship-focused professional with experience in client service, sales, and business operations. Currently working in relationship management at Erb and Young | The Tiede Team, partnering with mortgage professionals to deliver home, auto, and commercial insurance solutions. Proven ability to build strong relationships, communicate effectively, and perform in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Relationship Manager
Erb and Young
Orlando, FL
02.2026 - Current
- Supported home, auto, and commercial insurance solutions, streamlining real estate transactions
- Built and maintained professional relationships, generating referral-based business
- Communicate efficiently with partners to provide a reliable and responsive experienceAssist in coordinating insurance processes to ensure smooth and timely closings
- Partner with mortgage brokers and loan officers as a dedicated insurance resource
Server/Bartender
Texas Roadhouse
Oviedo, FL
05.2020 - Current
- Delivered exceptional guest experiences through Wow factor and Legendary Service
- Upsold food and beverages to increase average sales per guest
- Serving food and beverages with relevant information in a timely manner
- Processed orders and payments using a Point of Sale system
- Trained new servers on principles of Legendary Service to enhance guest satisfaction
- Earned Gift Card Season Winner by selling over $8000 in Gift Cards (December 2022)
Server Assistant/Host
Texas Roadhouse
Oviedo, FL
10.2018 - 05.2020
- Coordinated customer flow and managed large party arrangements to ensure guest satisfaction
- Assisted servers to enhance guest satisfaction and promote teamwork in the dining room
- Cleaned and sanitized tables within 30-45 seconds to maintain quality and facilitate guest flow
- Received recognition as Employee of the Month for outstanding performance and dedication in November 2019.
Education
Bachelor of Science - Integrated Business
University of Central Florida
Orlando, FL12-2025
Skills
- Relationship Management
- Client Communication
- Sales & Upselling
- Customer Experience
- Data Analysis
- Microsoft Excel (Certified – Office 2019)
- Time Management
- Team Collaboration
Timeline
Relationship Manager
Erb and Young
02.2026 - Current
Server/Bartender
Texas Roadhouse
05.2020 - Current
Server Assistant/Host
Texas Roadhouse
10.2018 - 05.2020
Bachelor of Science - Integrated Business
University of Central Florida