Carson Block
Fort Myers
Summary
Motivated and dependable PGA Golf Management graduate (May 2026) with hands-on experience in tournament operations, member services, and golf shop management at premier private clubs. Known for strong communication, leadership, and organizational skills developed through multiple internships. Eager to contribute to a professional golf operation in a full-time role, bringing proven service excellence, event coordination expertise, and a passion for enhancing the member experience.
Overview
5
5
years of professional experience
Work History
Palmira Golf Club
09.2023 - Current
- Delivered exceptional member service by assisting with tee times and in-person interactions, contributing to a welcoming and organized golf experience
- Managed weekly 9-hole men’s day events with up to 50 players, enhancing efficiency in check-in, scoring, and pace of play.
- Supported high-profile tournaments such as the Men’s and Ladies Invitationals by executing detailed prep and live scoring, ensuring smooth operations and an elevated experience for participants
- Opened and closed the golf shop independently, handling phone and in-person inquiries to maintain seamless communication and member satisfaction
- Collaborated with golf staff to streamline event logistics and player flow, improving operational consistency during peak times
- Took control of re-gripping golf clubs for the members improving turnaround time by 30%
Glacier Club
05.2025 - 08.2025
- Streamlined daily opening and closing procedures, reducing setup time by 20% and ensuring seamless shop operations.
- Assisted with tournament setup and breakdown, ensuring events ran smoothly and started on time, which contributed to a positive and professional player experience
- Played a key role in coordinating and running couple’s scrambles and 9-hole ladies events, enhancing member engagement and improving weekly participation
- Helped oversee and direct outside operations staff of 5–7 team members daily, improving shift communication and increasing workflow efficiency during peak times
- Performed regripping and club repair for members with quick turnaround and high attention to detail, increasing service satisfaction and earning repeat requests
- Demonstrated reliability by regularly picking up extra shifts and staying late, supporting team coverage and maintaining smooth operations during high-traffic periods
- Took lead responsibility for 6 juniors and assisted with oversight of 24 total participants during junior camp, helping deliver a safe, fun, and well-organized experience for players and families
Broadmoor Golf Club
05.2023 - 08.2023
- Opened and closed the golf shop independently, ensuring daily operations ran smoothly and professionally
- Handled phone inquiries and scheduled tee times for members and guests, contributing to an efficient and guest-focused experience
- Spearheaded junior and hotel guest clinics, helping increase repeat participation by through personalized instruction and hospitality.
- Assisted with corporate and member tournaments by supporting logistics, setup, and execution to ensure seamless events
- Checked in hotel guests and members for tee times and processed merchandise transactions, helping create a smooth and enjoyable start-to-finish golf experience
Miromar Lakes Golf Club
09.2022 - 05.2023
- Maintained 100% readiness of the driving range through proactive ball rotation and maintenance schedules, ensuring premium member experience.
- Supported cart barn and bag drop operations, contributing to efficient player transitions and a smooth start to each round
Terrace Park Country Club
01.2021 - 01.2022
- Rotated between roles as golf caddy, cart attendant, and pro shop assistant to support all aspects of golf operations
- Managed the pro shop under the direction of golf professionals, helping maintain organization and quality service standards
- Coordinated with supervisors and teammates to anticipate and meet club and member needs, contributing to smooth daily operations
- Delivered high-level customer service by assisting golfers with bags, maintaining cart cleanliness, and ensuring range readiness
- Demonstrated flexibility and adaptability by adjusting to varied scheduling demands, ensuring uninterrupted service during both peak and off-peak times
- Optimized bag drop and cart operations during tournaments, reducing guest wait times by 25%
Education
B.S. - PGA Golf Management
Florida Gulf Coast University
05-2026
Skills
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Organization and time management
- Time management
ACTIVITIES AND COMMUNITY SERVICE
Matthew 25 Ministries, Thanksgiving Soup Kitchen at St. Cecilia Catholic Church, Varsity High School Golf Team, High School and AAU Basketball, Supporting families in need for Christmas, Track Man certified as of April 2025, Passed PAT, May 2025
Timeline
Glacier Club
05.2025 - 08.2025
Palmira Golf Club
09.2023 - Current
Broadmoor Golf Club
05.2023 - 08.2023
Miromar Lakes Golf Club
09.2022 - 05.2023
Terrace Park Country Club
01.2021 - 01.2022
B.S. - PGA Golf Management
Florida Gulf Coast University