CARSON BOSS
Syracuse
Summary
Meticulous and knowledgeable compliance manager with a several-year record of success in policy development, program management, risk mitigation and operational planning. Proficient in maintaining regulatory compliance and correcting systemic issues in collaboration with business managers. Team-focused, consistent and diplomatic with a focus on building strategic alliances and enhancing company standing.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Compliance Manager
WebBank
01.2021 - Current
- Aligned partner testing/monitoring, training, policies, procedures, complaint and issue management, and risk management with Bank standards and regulatory requirements.
- Gathered and prepared information for regulators, ensuring accurate responses to inquiries.
- Created detailed monthly reports about partners and reported bi-annual risk assessments and site visit reports.
- Managed relationships with Bank SPs nationwide.
Auditor
Celtic Bank
01.2017 - 01.2019
- Executed third line defense audit functions to ensure compliance and risk management.
- Conducted comprehensive reviews of regulatory bank operations, ensuring thoroughness and timeliness in all assessments.
- Collaborated with department managers, strategic partners, upper management, and board members to report audit findings and recommend actionable corrections.
- Contributed to rapid growth as a leading SBA lender by streamlining processes.
Compliance officer and trainer/designer
Zions Bancorp
01.2004 - 01.2017
- Verified compliance of policies and procedures with CFPB, OCC, and FDIC guidelines, ensuring proper documentation was acquired.
- Created and delivered regulatory training material for employees across departments at Zions Bancorp (ZB, N.A.), enhancing regulatory knowledge.
- Served as Subject Matter Expert (SME) in Commercial/Small Business/SBA, BankCard, and Consumer lending, overseeing employee management in these functions.
- Facilitated communication between back-office departments, customer-facing branches, and management.
Loan Officer / Assistant Branch Manager
Washington Mutual
01.2001 - 01.2004
- Originated high volume of loans, consistently ranking in top 3 within lending region each month.
- Continued to originate mortgage loans and home equity lines of credit.
- Transitioned from loan officer to Assistant Manager in 2003
- Prepared branch for audits, resolving exceptions noted by audit department.
- Collaborated with auditors, enhancing understanding of regulatory oversight processes.
Loan Officer
Green Tree Financial
01.1997 - 01.2000
- Originated and serviced loans from application to closing.
- Cleared underwriting conditions to facilitate timely loan approvals.
- Learned to clear title issues as well as processing duties i.e. VOE, VOM etc.
- Prepared for audits and conducted second review quality control functions.
- This is where I first began my career in lending/banking. Green Tree dealt with sub-prime mortgage loans.
Education
Bachelors Degree - Communications, Criminal Justice
Weber State University
Ogden, UT01-1996
Skills
- Regulation knowledge
- Government oversight
- Regulatory expertise
- Audit reporting
- Project management
- Microsoft Excel proficiency
- Microsoft Word proficiency
- Microsoft PowerPoint proficiency
- Analytical thinking
- Detail orientation
- Public speaking
- Communication skills
Certification
Certified Regulatory Compliance Manager (CRCM) certified
Timeline
Compliance Manager
WebBank
01.2021 - Current
Auditor
Celtic Bank
01.2017 - 01.2019
Compliance officer and trainer/designer
Zions Bancorp
01.2004 - 01.2017
Loan Officer / Assistant Branch Manager
Washington Mutual
01.2001 - 01.2004
Loan Officer
Green Tree Financial
01.1997 - 01.2000
Bachelors Degree - Communications, Criminal Justice
Weber State University