Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Carson Campbell

Loxley,ALA

Summary

Dynamic customer service professional with proven multitasking abilities, honed at Mac & Jerry's Diner. Recognized for building strong guest relationships and maintaining a welcoming environment. Skilled in accurate cash handling and active listening, consistently enhancing customer satisfaction and loyalty. Committed to delivering exceptional service in fast-paced settings. Passing score on the state Praxis exam and the Foundations of Reading exam.

Overview

7
7
years of professional experience

Work History

Waitress

Mac & Jerry's Diner
05.2020 - Current
  • Exhibited strong multitasking abilities, balancing multiple tasks while delivering prompt service.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Managed unhappy customers to remedy a possible bad experience.
  • Handled high-pressure situations with composure, maintaining excellent service standards.
  • Maintained clean and welcome environment, ensuring a positive guest experience.
  • Organize and restock supplies, maintaining and updating function to best serve staff needs.
  • Handled cash transactions accurately.

Front Desk Assistant

Floyd's Exhaust
01.2019 - 10.2024
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Retail Sales Associate

Jane Loves Shoes
05.2019 - 09.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Education

No Degree - Education

University of South Alabama
Mobile, AL
05-2026

Associate of Science - General Studies

Coastal Alabama Community College
Fairhope, AL
05-2021

High School Diploma -

Robertsdale High School
Robertsdale, AL
05-2017

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Accurate money handling
  • Active listening
  • Supply restocking
  • Relationship management
  • Guest relations management
  • Verbal and written communication
  • Guest relations

Interests

  • Graphic Design
  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community
  • Offering time and support to shelters for the homeless, women, and animals
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Crafting and DIY Projects
  • Volunteering
  • Horseback Riding
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Reading
  • Animal Care
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Participating in fundraising events to support local charities, schools, or community projects
  • Road Trips

Timeline

Waitress

Mac & Jerry's Diner
05.2020 - Current

Retail Sales Associate

Jane Loves Shoes
05.2019 - 09.2022

Front Desk Assistant

Floyd's Exhaust
01.2019 - 10.2024

No Degree - Education

University of South Alabama

Associate of Science - General Studies

Coastal Alabama Community College

High School Diploma -

Robertsdale High School