Main point of contact for incoming customers looking to utilize our systems
Primary lead for all changes and upgrades to our systems
Oversee and assist all other IT Technicians within the company
Researcher and implementer for any new services wanted by CEO/COO/IT Manager
IT Technician
Southeastern Credit Union
08.2020 - 06.2021
Primary contact for all end users with technical issues
Assisting IT Lead with Database Maintenance and Querying Requests
Hardware Repair and Device Upgrading
IT Desktop Support
Valdosta State University
10.2018 - 08.2020
Assisted the Professors with setting up and maintaining their workstations
Cataloging and Upgrading various technology peripherals such as printers, access points, department based specialized equipment
Working closely with the other IT Departments (I.E. Networking, Web Services) to protect against any form of technical issues either Hardware or Software based
Education
Bachelor of Science - Computer Science
Valdosta State University
Valdosta, GA
08-2020
Skills
Programming Languages: Java, Javascript, Python, C, C
OS Knowledge: Windows 10/11, Arch Linux, Debian Linux, MacOS, Android, iOS
Microsoft 365 and Google Workspace
SQL and NoSQL Databases: MySQL, PostgreSQL, MongoDB