Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carson Denning

Apex,NC

Summary

Always prioritizing customer satisfaction and loyalty at Lowes Home Improvement. Will always find a way to solve any problem. Will always communicate any issues and make sure each problem is addressed effectively. Always let customers know promotions going on to drive up sales for the company. Always providing exceptional customer service. Skilled in teamwork and collaboration, consistently met business goals with a flexible schedule. Achieved notable improvements in store performance and customer engagement.

Overview

3
3
years of professional experience

Work History

Sales Associate

Lowes Home Improvment
09.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Put away returns that customer service organized.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Cashier

Food Lion
10.2021 - 09.2022
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Business - Marketing

East Carolina University
Greenville, NC
06.2026

Associate of Arts - Business

Wake Technical Community College
Raleigh, NC
07.2024

High School Diploma -

Middle Creek High School
Apex, NC
06.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Goal-Oriented

Timeline

Sales Associate

Lowes Home Improvment
09.2022 - Current

Cashier

Food Lion
10.2021 - 09.2022

Bachelor of Business - Marketing

East Carolina University

Associate of Arts - Business

Wake Technical Community College

High School Diploma -

Middle Creek High School

Similar Profiles

CREATE PROFILE
Carson Denning