Summary
Overview
Work History
Education
Skills
Timeline
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Carson Douglass

GREENSBORO,NC

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Always maintaining a positive outlook on any situation at hand in order to complete whatever task is needed efficiently.

Overview

5
5
years of professional experience

Work History

Head of Operations

Soda Pros
GREENSBORO, United States
01.2021 - Current
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Oversaw all employees on day to day activities insuring all operations on jobsites were being performed above standard.
  • Making connections and keeping customer satisfaction at the highest possible level for every client and company we do business with.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.

Tool Rental Associate

Rental Works
GREENSBORO, NC
07.2019 - 01.2021
  • Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales.
  • Supplied information about rental items to inform customers of tool availability and operation.
  • Inspected and tested tools to locate worn and damaged parts and malfunctions.
  • Examined, received and tagged tools to be cleaned, stored and repaired.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Resolved customer disputes to maintain positive relationships and increase customer base.

Event Specialist

Partymakers Party Rentals
GREENSBORO, NC
06.2017 - 07.2019
  • Managed event logistics and operations.
  • Planned large-scale events such as trade shows, conferences, and meetings.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
  • Coordinated schedules and timelines for events.
  • Interfaced with clients to understand event objectives.

Education

Bachelor of Science - Business Administration

University of North Carolina At Greensboro
Greensboro, NC
12.2023

High School Diploma -

Caldwell Academy
Greensboro, NC
05.2017

Skills

  • Emergency Response and Management
  • Performance Monitoring and Evaluation
  • Focus and Follow-Through
  • Equipment Inventory Maintenance
  • Hiring and Onboarding
  • Safety Oversight
  • Regulation Enforcement
  • Training Methods
  • Time Management
  • Persuasive Selling
  • Sales Communications
  • Inside and Outside Sales

Timeline

Head of Operations

Soda Pros
01.2021 - Current

Tool Rental Associate

Rental Works
07.2019 - 01.2021

Event Specialist

Partymakers Party Rentals
06.2017 - 07.2019

Bachelor of Science - Business Administration

University of North Carolina At Greensboro

High School Diploma -

Caldwell Academy

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Carson Douglass