Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Carson Draheim

Mill Creek

Summary

Dynamic Assistant Manager at Jersey Mike's Subs with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and money handling, I successfully implemented inventory processes that reduced waste and improved product availability, while fostering a positive work environment through effective training and mentorship.

Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Jersey Mike's Subs
04.2022 - Current
  • Supervised daily operations to ensure adherence to company standards and policies.
  • Trained and mentored team members to enhance service quality and operational efficiency.
  • Developed schedules that optimized staffing levels to meet customer demand effectively.
  • Implemented inventory management processes, reducing waste and improving product availability.
  • Collaborated with management to identify training needs and develop targeted coaching programs.
  • Ensured compliance with health regulations, maintaining high standards of food safety and cleanliness.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Hazen High School
Renton, WA
06-2019

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Problem-solving
  • Time management

Certification

Currently studying for a Comptia A+ certification.

Interests

I enjoy building computers and troubleshooting common computer issues I have a strong understanding of computer hardware and I would like to further my knowledge and gain experience in IT related work

Timeline

Assistant Manager

Jersey Mike's Subs
04.2022 - Current

High School Diploma -

Hazen High School

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