Carson Gemmell
Roseville,CA
Summary
Friendly and reliable, skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional customer service and problem-solving and conflict-resolution skills to enhance customer experience. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Food and Beverage Associate
VillaSport Athletic Club And Spa
10.2020 - 08.2023
- Also worked as a Front Desk associate, Swim Instructor, LifeGuard, and Housekeeping Associate
- Provided guests with information about menu items, specials and promotions to provide quality service
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays
- Maintained stock levels of cups, lids, straws, and condiments throughout shift
- Endured in opening and closing restaurant/cafe responsibilities
Jr Panthers Assistant Coach
West Park High School
06.2021 - 09.2022
- Developed strong relationship with players to assist in reaching goals, build trust and rapport
- Observed athletes during practice and game situations to assess performance and provide tips for improvement
- Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness
- Promoted good sportsmanship with competing teams on- and off-field
- Assisted in creating and executing practice plans for athletes to help reach highest potential
- Developed and implemented training drills to improve team cohesiveness and performance
Education
High School Diploma -
West Park High School
No Degree - Business/Real Estate
Sierra College
Rocklin, CA06.2027
Skills
- Customer Service/Guest Satisfaction
- Restaurant Inventory
- Meal Preparation
- Food and Beverage Preparation
- Trash Removal
- Financial Transactions
- Housekeeping Duties
- Strategic Planning
- Athlete Training
Timeline
Jr Panthers Assistant Coach
West Park High School
06.2021 - 09.2022
Food and Beverage Associate
VillaSport Athletic Club And Spa
10.2020 - 08.2023
High School Diploma -
West Park High School
No Degree - Business/Real Estate
Sierra College
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