Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carson Hue

Parowan,UT

Summary

Dynamic professional with extensive experience in facility management and customer service excellence at Harbin and Sierra Hot Springs. Proven track record in health and safety compliance, operational efficiency, and team leadership. Successfully trained staff and resolved customer issues, fostering a safe and inviting environment while enhancing guest satisfaction.

Overview

15
15
years of professional experience

Work History

Hot Springs Pool Manager

Harbin and Sierra Hot Springs
Sierraville, CA
03.2022 - 04.2025
  • Managed cleaning, maintenance, and repair of venue grounds, equipment, and facilities.
  • Performed necessary repairs and designed needed upgrades to maintain legal compliance of operations.
  • Trained staff members on safety protocols, facility policies, and equipment operations.
  • Monitored guests' safety and security by identifying potential risks and hazards.
  • Resolved customer complaints in an efficient manner while maintaining a professional attitude.

OH Juice Farmer's Markets Department Manager

OH Juice
Carlsbad , CA
09.2018 - 10.2019
  • Trained, directed, and supported market staff.
  • Opened and closed the production tasting room, and market booths.
  • Maintained serve-safe compliance.
  • Analyzed sales trends with POS stats, and customized orders for each location.
  • Placed weekly production orders to maximize sales revenue and minimize product loss.
  • Created an inviting, inclusive, and enjoyable atmosphere for customers and employees.

Property Management and Guest Hospitality

Palomar Mountain Retreats
Palomar Mountain, California
01.2016 - 09.2018
  • Hosted and supported large and small groups on the property grounds for weddings, conferences, family gatherings, and vacation getaways.
  • Worked closely with property owners to identify, develop, and achieve business goals.
  • Oversaw outside contractors for additional specialty projects as needed.
  • Stewarded multiple mountain retreat properties for safety, functionality, and appearance.

Harbin Market Co-Manager, and Breakfast Chef

Harbin Hot Springs
Middletown, California
11.2009 - 08.2014
  • Oversaw and worked closely with the back and front of house to support kitchen staff goals, and stepped in as breakfast chef and all other positions as needed.
  • Interviewed, hired, and trained staff for each position in Harbin Market, including cashier, dishwasher, prep cooks, line cooks, and breakfast chef.
  • Oversaw the opening and closing of daily operations of Market POS systems.
  • Oversaw inventory and placed a variety of orders throughout the week. Including UNFI, produce, and private vendors.
  • Established and maintained S.O.P.s for receiving and storing dry, refrigerated, and frozen products.
  • Monitored daily operations to ensure efficient workflow.
  • Resolved customer disputes in a professional manner while maintaining high levels of customer satisfaction and loyal relationships.
  • Conducted performance evaluations, providing feedback and coaching for team development.

Education

San Pasqual HS Diploma 1999

Skills

  • Facility maintenance and cleanliness
  • Food safety compliance
  • Dependability and reliability
  • Customer service excellence
  • Professional conduct
  • Operational efficiency
  • Team leadership
  • Breakfast culinary expertise
  • Nutrition and allergen awareness
  • Kitchen management operations
  • Workflow optimization

Timeline

Hot Springs Pool Manager

Harbin and Sierra Hot Springs
03.2022 - 04.2025

OH Juice Farmer's Markets Department Manager

OH Juice
09.2018 - 10.2019

Property Management and Guest Hospitality

Palomar Mountain Retreats
01.2016 - 09.2018

Harbin Market Co-Manager, and Breakfast Chef

Harbin Hot Springs
11.2009 - 08.2014

San Pasqual HS Diploma 1999

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