Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carson Jones

Conroe

Summary

Dependable and safety-focused professional with hands-on experience in high-responsibility roles, including lifeguarding and watercraft operations. Proven ability to work under pressure, communicate effectively, and troubleshoot in real-time—skills that directly transfer to technical support environments. Currently pursuing a career in IT, with growing expertise in computer systems, hardware repair, and software troubleshooting. Committed to providing reliable, user-friendly support in educational environments and ensuring smooth technology operations for staff and students.

Overview

3
3
years of professional experience

Work History

Dockhands

1097 Watersports
05.2020 - 08.2020
  • Assisted customers in the safe and proper use of jet skis, providing clear instructions on operating procedures, safety protocols, and local regulations.
  • Performed safety inspections and routine maintenance checks on jet skis before and after each rental to ensure peak performance and compliance with safety standards.
  • Managed rental agreements, verified IDs, processed payments, and maintained accurate records of bookings and waivers.
  • Provided outstanding customer service by answering questions, resolving concerns, and ensuring an enjoyable and safe watercraft experience.
  • Monitored water activity and remained alert to enforce safety rules, report hazards, and assist with on-water emergencies when needed.
  • Maintained cleanliness and organization of rental equipment and dock area to ensure a professional and welcoming environment.

Lifeguard

Conroe Aquatic Center
06.2017 - 12.2018
  • Monitored safety of guests in and around swimming pool.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Provided friendly customer service to guests and addressed concerns.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.
  • Scanned main areas to monitor for any safety risks.

Education

Bachelor of Science - Cyber Security

Lone Star College
Houston, TX
06-2026

Skills

  • Emergency Response and Decision-Making
  • Strong Observation and Situational Awareness
  • Conflict De-escalation and Safety Enforcement
  • Customer Service & Communication
  • Attention to Detail
  • Time Management
  • Conflict Resolution
  • Team Collaboration
  • Risk Assessment & Incident Response
  • Incident Reporting & Documentation

Timeline

Dockhands

1097 Watersports
05.2020 - 08.2020

Lifeguard

Conroe Aquatic Center
06.2017 - 12.2018

Bachelor of Science - Cyber Security

Lone Star College

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