Summary
Overview
Work History
Education
Skills
Musician
Timeline
Generic

Carson Marenka

Northern Cambria,PA

Summary

Versatile professional who is technologically proficient with extensive experiences as a Digital Content and Video Creator. Other experiences includes; Deli/Bakery Sales Associate, Online Grocery Associate, and Cashier. Skilled in customer service, technological applications, inventory management, and team leadership. Bringing strong problem-solving abilities and a proactive approach to advancing career opportunities.

Overview

9
9
years of professional experience

Work History

Deli/Bakery Sales Associate

Walmart
03.2023 - Current
  • Full time 40 hours per week.
  • Maintained safe food handling standards at all times.
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
  • Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
  • Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
  • Marketed bakery products to customers and provided information on ingredients.
  • Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
  • Operated commercial mixers, ovens, and bread slicers.
  • Offered every customer exceptional service and learned regular customers' preferences.
  • Stocked and faced bakery cases with daily offerings.
  • Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
  • Maintained accurate records of production, shrink, sales, and inventory to support profits and revenue.
  • Discussed cake design options, available flavors and specific event needs.
  • Provided exceptional customer service through active listening, empathetic responses, and timely resolution of issues or concerns.
  • Managed inventory effectively by rotating stock, reducing waste, and maintaining accurate records of products sold.

Digital Content Creator

Patreon
08.2015 - Current
  • Part time, average 30 hours per week
  • Enhanced brand visibility by creating engaging digital content across various platforms.
  • Produced high-quality video content that effectively communicated brand messaging and increased viewership.
  • Developed visually appealing graphics for social media, resulting in higher engagement rates.
  • Utilized a variety of multimedia formats in digital storytelling efforts to increase reader interest.
  • Analyzed performance metrics of digital content, identifying areas for improvement and adjusting strategies accordingly.
  • Currently leading a team of 50 people around the world (Including, but not limited to; United States, United Kingdom, Canada, and Spain) to all perform different tasks to contribute to different projects.
  • Team collaboration via Discord for creation of various medias.
  • Sharable Google Docs for organization and planning development.
  • Leading team in troubleshooting and resolving in different types of software.
  • Giving feedback to teams of how to improve efficiency in different work areas.
  • Proficient in multiple areas of software including Blender (3D Modelling), Adobe Premiere, Adobe Photoshop, Mixcraft Pro Studio (Music and Sound Production), Sony Vegas Pro.
  • Verifying that team members are updated to current software versions to ensure compatibility between files and creations.
  • Assist with one-on-one technical issues between team members .
  • Independently study and learn the use of new software to be able to further assist my team.
  • Interact with clients and provide them with custom subscription benefits.
  • Troubleshoot with clients software to resolve technical issues.

Online Grocery Associate

Walmart
03.2021 - 03.2023
  • Full time, 40 hours per week.
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Contributed to a positive work environment through effective communication and teamwork among fellow associates.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
  • Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
  • Worked productively with customers to meet order requirements and service expectations.
  • Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
  • Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
  • Selected by management to visit other store locations to learn new procedures (i.e. delivery, additional training).
  • Selected by management to personally orient new associates to show them the procedures and policies of the department.

Cashier

Dollar General Corporation
08.2019 - 12.2020
  • Part time, average 30 hours per week.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked in the testing store, and often interfaced with high levels of corporate management.
  • Chosen by high level corporate management to open a newly branded retail store; PopShelf.
  • Spent time learning other areas of expertise, such as additional register training, operating the store safe, and scanning merchandise in from vendors.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Video Editor and Digital Creator

Mattel Toys
05.2015 - 08.2016
  • Part time, 15 hours per week.
  • Delivered edits on time for reviews and final delivery.
  • Organized and worked with raw footage from multiple cameras and sources.
  • Enhanced video quality by applying color correction, grading, and special effects techniques.
  • Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
  • Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
  • Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
  • Managed multiple projects simultaneously, meeting strict deadlines while maintaining high-quality results.
  • Increased viewer engagement through skillful use of pacing, rhythm, and transitions in video edits.
  • Contributed new ideas and looked for ways to improve content editing and processes.
  • Combined text, video and other composited elements onscreen to create logical, coherent layouts.
  • Understood director's artistic vision and maintained alignment with vision throughout editing process.

Education

Associate of Arts - Liberal Arts

University of Massachusetts Global
Aliso Viejo, CA
08.2025

GED -

Workforce Essentials
Hendersonville, TN
11.2017

Skills

  • Troubleshooting hardware and software
  • Excellent customer service
  • Google Analytics
  • Adobe Creative Suite
  • Microsoft Office Suite
  • Time Management
  • Video Editing and Photography
  • Team Building and Leadership
  • Diagnosing and Problem Solving Remotely
  • Technologically Savvy

Musician

I am proficient with a multitude of different instruments; (Guitar, Bass, Drums, Keys, Brass). I can write my own music, and am very capable of covering existing music. I am mostly self-taught and am continuing to learn.

Timeline

Deli/Bakery Sales Associate

Walmart
03.2023 - Current

Online Grocery Associate

Walmart
03.2021 - 03.2023

Cashier

Dollar General Corporation
08.2019 - 12.2020

Digital Content Creator

Patreon
08.2015 - Current

Video Editor and Digital Creator

Mattel Toys
05.2015 - 08.2016

Associate of Arts - Liberal Arts

University of Massachusetts Global

GED -

Workforce Essentials

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Carson Marenka