Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Carson Mayer

Carson Mayer

Channahon,IL

Summary

Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Clear knowledge of federal fair housing laws and local regulations. Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience

Work History

Leasing Agent

Trinity Property Consultants
03.2022 - 06.2023
  • Company experienced record signings and review scores during tenure
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Recruited new residents through website advertising and marketing.
  • Monitored advertising effectiveness by gathering information about market competition in local area.
  • Marketed property to local businesses through collateral, emails and phone calls.

Sales Agent

CRS
01.2022 - 03.2022
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Managed customer accounts to secure customer satisfaction and repeat business.

CAP Team 2 Associate

Walmart
04.2018 - 08.2019
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Partnered with store team to enforce loss prevention and safety awareness policies.
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Secured accurate item pricing through use of markdown audits.

Education

Bachelor of Science - Business Administration

Illinois State University, Normal, IL
05.2025

Skills

  • Business Partnerships
  • Local Market Conditions
  • Prospecting Assistance
  • Business Processes and Procedures
  • Database Management
  • Business Development
  • Strategic Planning
  • Client Needs Assessment
  • Administrative Support
  • Leasing and Sales
  • Telephone and Email Etiquette
  • Staff Management
  • Office Management
  • Pivot Tables
  • Customer Targeting
  • Project Management

Accomplishments

    Intermediate in Spanish.

    Fluent in Excel and Entrata.

    Excellent customer service reviews.


Languages

Spanish
Limited Working

Timeline

Leasing Agent - Trinity Property Consultants
03.2022 - 06.2023
Sales Agent - CRS
01.2022 - 03.2022
CAP Team 2 Associate - Walmart
04.2018 - 08.2019
Illinois State University - Bachelor of Science, Business Administration

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Carson Mayer