Carson McKellar
Summary
Dedicated to acquiring skills by learning from experienced mechanical engineering professionals in a challenging internship role. Seeking a position which will allow me to contribute to innovative projects while developing hands-on experience in design, analysis, and problem-solving within a dynamic and collaborative engineering environment.
Overview
6
6
years of professional experience
Work History
Lighting Specialist/Technician
Premier The Entertainment Company
05.2021 - Current
- Event lighting operations and design, photo booth set-up and operations, haze machine operation, CO2 cannon operation
- Provided excellent customer service to maintain contracts with exclusive venues
- Developed strong rapport with customers and created positive impression of business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Customer Service Specialist
UHaul Moving And Storage
04.2020 - 05.2021
- Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
- Collaborated with team members to create effective strategies for improving overall customer experience.
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
- Developed rapport with customers, fostering long-term relationships and repeat business.
- Resolved concerns with products or services to help with retention and drive sales.
- Provided primary customer support to internal and external customers.
- Handled customer inquiries and suggestions courteously and professionally.
Food Runner
Moby Dicky's
04.2018 - 04.2020
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Bachelor of Science - Mechanical Engineering
Tennessee Technological University
Cookeville, TN05.2025
Bachelor of Science - Mechanical Engineering Technology
Middle Tennessee State University
Murfreesboro, TNSkills
- Certified in Solidworks
- Proficient in AutoCAD, Inventor, Fusion360, and FreeCAD
- Experienced in Python programming
- Proficient in 3D printing
- Complex Problem-Solving Skills
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Relationship Building
Timeline
Lighting Specialist/Technician
Premier The Entertainment Company
05.2021 - Current
Customer Service Specialist
UHaul Moving And Storage
04.2020 - 05.2021
Food Runner
Moby Dicky's
04.2018 - 04.2020
Bachelor of Science - Mechanical Engineering
Tennessee Technological University
Bachelor of Science - Mechanical Engineering Technology
Middle Tennessee State University
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