CARSON MCKNIGHT
Marshall,TX
Summary
With several years in customer service, almost two years in sales, and going on two years in law enforcement and security, Carson is an easy going, friendly people person. With personal experience handling very difficult situations, Carson is able to remain calm and perform well under pressure. Carson's goal is for everyone to have a positive experience and walk away feeling cared for, with their problem solved.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Coordinator
East Texas Baptist University
12.2023 - Current
- Provide basic university security to students and staff of ETBU
- Patrol the university and surrounding areas to ensure the safety of everyone on campus
- Provide support to Director of Security in any way that is necessary
- Ensure that fire alarms and smoke detectors on campus are all working properly
POLICE OFFICER
Jefferson Police Department
07.2022 - 12.2023
- Provide basic police services such as: responding to emergency calls for service; apprehending suspects; making arrests; conducting traffic stops
- Large emphasis on community policing which involved interacting with the public on a daily basis
- Attending community events and forming relationships with the citizens of Jefferson
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly
- Reduced criminal activity in assigned areas through proactive policing and community engagement
- Talked regularly with citizens to establish rapport and become familiar presence in area
POLICE OFFICER
Longview Police Department
08.2021 - 04.2022
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations
- Documents observations and actions by radioing information and completing reports
- Provided basic police services
SALES AGENT
eHealth
05.2019 - 02.2021
- Inbound/Outbound sales agent for Medicare supplement/advantage plans
- Developed strong relationships with clients through excellent customer service and regular followups
- Offered each customer personal service to boost sales and customer satisfaction
- Exceeded daily/monthly quotas on a regular basis
- Continually multi-task by maintaining conversation with customer while finding important information on a dual monitor system
- Comply with all of HIPPA regulations
ADMISSIONS SPECIALIST
East Texas Baptist University
01.2019 - 05.2019
- Inbound/Outbound representative for ETBU; reaching out to potential students
- Answering any questions via phone/email from potential university students
- Completed admissions duties with timeliness and accuracy
ASSOCIATE
H-E-B
08.2014 - 08.2017
- Greeted customers and offered assistance for increased customer satisfaction
- Stock shelves; maintain order of shelves
- Bag groceries; maintain cleanliness of store
Education
Bachelor of Science - Business
East Texas Baptist University
Marshall, TX08.2024
Skills
- Team player
- Coachable
- Calm under pressure
- Driven
- Leader
Certification
- Basic Peace Officer Certified
- Field Training Officer Certified
- License to Conceal Carry
Hobbies
I enjoy spending time with my wife and daughter, working out and all things fitness/nutrition related, watching football and basketball, playing piano, and hanging out with friends.
Timeline
Security Coordinator
East Texas Baptist University
12.2023 - Current
POLICE OFFICER
Jefferson Police Department
07.2022 - 12.2023
POLICE OFFICER
Longview Police Department
08.2021 - 04.2022
SALES AGENT
eHealth
05.2019 - 02.2021
ADMISSIONS SPECIALIST
East Texas Baptist University
01.2019 - 05.2019
ASSOCIATE
H-E-B
08.2014 - 08.2017
Bachelor of Science - Business
East Texas Baptist University
- Basic Peace Officer Certified
- Field Training Officer Certified
- License to Conceal Carry
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