Carson Palmer
Highmore,SD
Summary
Dynamic Install Repair Technician with a proven track record at Venture Communications Cooperative, excelling in equipment maintenance and technical diagnostics. Enhanced operational efficiency through systematic organization and improved customer satisfaction by resolving issues promptly. Strong problem resolution skills complemented by effective client communication ensure reliable service delivery.
Overview
6
6
years of professional experience
Work History
Install Repair Technician
Venture Communications Cooperative
05.2023 - Current
- Analyzed and resolved equipment problems for client satisfaction.
- Improved repair efficiency by organizing tools and parts systematically.
- Conducted routine maintenance checks, ensuring safety and reliability of machinery.
- Enhanced customer satisfaction, completing timely repairs with attention to detail.
Sales Associate
Runnings
08.2021 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
State Worker
State Of South Dakota
05.2020 - 08.2020
- Collaborated with cross-functional teams to resolve complex issues, contributing to a more effective work environment.
- Improved communication with the community through regular updates on state programs and initiatives.
- Conducted thorough research and analysis for policy development, enabling informed decision-making by senior officials.
- Streamlined documentation processes by implementing digital solutions, reducing errors and improving record-keeping accuracy.
Farm/Ranch Hand
Beckler Farms
05.2019 - 05.2020
- Administered feed supplements to cows and other livestock.
- Operated heavy machinery safely while following all applicable guidelines for proper use and maintenance.
- Assisted in the safe transportation of livestock from one location to another, minimizing stress on the animals.
- Collaborated with team members to complete large-scale projects such as fence construction or barn renovations for improved functionality.
Education
Associates Of Applied Science - WiFi & Broadband Technologies
Mitchell Technical College
Mitchell, SD05.2021
Skills
- Equipment maintenance
- Troubleshooting expertise
- Technical diagnostics
- System inspections
- Preventative maintenance
- Technical reporting
- Work order management
- Equipment testing
- Problem resolution
- Technical documentation
- Customer communication
- Client interaction
- Operational efficiency
- Equipment handling
Timeline
Install Repair Technician
Venture Communications Cooperative
05.2023 - Current
Sales Associate
Runnings
08.2021 - 04.2023
State Worker
State Of South Dakota
05.2020 - 08.2020
Farm/Ranch Hand
Beckler Farms
05.2019 - 05.2020
Associates Of Applied Science - WiFi & Broadband Technologies
Mitchell Technical College
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