Carson Phillips
Knoxville,Tennessee
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality service. A strong leader and problem-solver who streamlines operations to decrease wait time and promote organizational efficiency by using independent decision-making skills and strong judgment with two years of experience.
Overview
2
2
years of professional experience
Work History
Shift Manager
Firehouse Subs
06.2022 - 04.2024
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Education
High School Diploma -
Bearden High School
Knoxville, TN05.2024
Skills
- Team Development
- Customer service focus
- Problem-Solving
- Payment Processing
- Accurate money handling
- Handling Customer Complaints
Timeline
Shift Manager
Firehouse Subs
06.2022 - 04.2024
High School Diploma -
Bearden High School
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