Carson Putnam
Picayune,MS
Summary
Professional worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
5
5
years of professional experience
Work History
After-School Care Provider
Wee Wisdom Learning Center Inc.
08.2024 - Current
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
- Boosted student engagement by organizing fun and educational activities tailored to individual interests.
- Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.
- Managed emergency situations calmly, ensuring the well-being of all children in the program.
Customer Service / Cashier
Quick & Grice Inc.
06.2022 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Cashier
Hooker's Ace Hardware
07.2020 - 06.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Health Science & Nursing Pathway -
Pearl River Community College
Poplarville, MS05-2026
High School Diploma -
Pearl River Central High School
Carriere, MS05-2024
Skills
- Customer service
- Communication
- Organization
- Data Entry
- Patience
- Customer focus
Timeline
After-School Care Provider
Wee Wisdom Learning Center Inc.
08.2024 - Current
Customer Service / Cashier
Quick & Grice Inc.
06.2022 - 08.2024
Cashier
Hooker's Ace Hardware
07.2020 - 06.2022
Health Science & Nursing Pathway -
Pearl River Community College
High School Diploma -
Pearl River Central High School
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